Summary
Overview
Work History
Education
Skills
Timeline
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Mary Jane Thompson

Reseda,CA

Summary

I am an experienced professional with a strong background in working with children, including those on the autism spectrum. With a solid foundation as a program supervisor, I have developed and implemented tailored strategies to support the development and well-being of children in various settings. Currently pursuing a degree in psychology, I am dedicated to expanding my knowledge and skills to further my goal of becoming a social worker. My experience, coupled with my educational aspirations, allows me to approach challenges with empathy, creativity, and a commitment to fostering positive outcomes for all individuals.

Overview

7
7
years of professional experience

Work History

Program Supervisor

LAUSD
01.2024 - Current
  • Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
  • Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
  • Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
  • Enhanced team productivity through effective delegation, task prioritization, and clear communication.
  • Provided leadership, guidance and support to staff members.

Program Supervisor

Abode Communities
05.2023 - 09.2023
  • Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
  • Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
  • Assisted with community resources for healthcare and mental health.
  • Managed program budget responsibly, allocating funds appropriately to ensure the success of all initiatives.
  • Increased program efficiency by streamlining processes and implementing time-saving strategies.
  • Developed strong relationships with community partners to secure resources and support for various programs.
  • Designed program implementation and maintenance plan.
  • Participated in community events to promote services and engage with public.

Manager

Jamba Juice
05.2021 - 05.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Established team priorities, maintained schedules and monitored performance.

Volunteer

Center for Family Health and Education
06.2018 - 08.2018
  • Coordinated community outreach initiatives by organizing events that increased awareness of local resources.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program.
  • Maintained patient confidentiality by adhering to all HIPAA regulations when handling sensitive health information.

Education

Psychology

California State University, Northridge
Northridge, CA

Skills

  • Safety Assurance
  • Program and Classroom Management
  • Strategic planning
  • Document management
  • Excellent communication
  • Conflict resolution
  • Student engagement
  • Behavior management
  • Emotional intelligence

Timeline

Program Supervisor

LAUSD
01.2024 - Current

Program Supervisor

Abode Communities
05.2023 - 09.2023

Manager

Jamba Juice
05.2021 - 05.2023

Volunteer

Center for Family Health and Education
06.2018 - 08.2018

Psychology

California State University, Northridge

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Mary Jane Thompson