Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mara Bernick

Minneapolis,MN

Summary

Creative and astute business owner running an award winning neighborhood business for 24 years. Demonstrated strong leadership skills in management and customer service, creating a positive experience for both the customer and the employee. Ability to make people feel welcome and successful in their mission. Talented in training and mentoring employees.

Overview

44
44
years of professional experience

Work History

Owner of Riverview Cafe and Winebar

Owner
Minneapolis , MN
02.1998 - 07.2021


  • Everyday operations of running a seven day a week business from 6:30am-11pm. Including counter service for the best possible cafe experience.
  • Hiring of employees, training, scheduling, conflict management, creating lists of expectations and cleaning schedules.
  • Created a positive working environment for employees, resulting in longevity and a welcoming work atmosphere
  • Addressing conflict situations and seeking resolution with employees or following up with consequences or firing.
  • Trouble shooting appliance malfunctions, software glitches and maintaining equipment or hiring for repairs.
  • Maintaining esthetics on the building with furnishings, paint and general upkeep, repair and award winning external garden.
  • Baker, chef and seasonal menu planner
  • Booking live music venues and special events.
  • Hosting and managing special events including weddings, private clubs and companies.
  • Composed realistic budgets based upon costs and fees for successfully operating business.


Family and Community Liaison

Sanford Middle School
Minneapolis, MN
05.2014 - 06.2021
  • Responsible for all communication sent home to families on a regular basis of all upcoming events and noteworthy information through email, phone calls and printed material to establish a positive relationship with the school staff and families.
  • Provides potential connection to resources for families as needed, including being a linkage between the school and community resources such as childcare, education, employment, housing and other family needs.
  • Works with individual and small groups of families to address specific needs.
  • Coordinates and maintains resource and volunteer programs for families and community members.
  • Supports and recruits parents/guardians with monthly meetings and small group discussions.
  • Assists in promoting the school and/or program by providing information to parents, visitors, and volunteers-including all tours, follow up and enrollment.
  • Assists with involvement of families to attend school functions, including conferences and Parent Academy (CPEO).
  • Working one on one with students in teaching, counseling and support.
  • Taught classes after school in cooking, knitting and drawing with groups of students

Sales Associate

Dayton's Department Store
St. Paul, MN
01.1990 - 05.2003
  • maintained store visual appeal, engaged customers and promoted specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Personal shopper for baby showers/gifts
  • Fitted infants/toddlers for shoes

Education

Associate of Arts - Child Development And Sciences

Inver Hills Community College
Inver Grove Heights, MN
12.2021

Skills

  • Excellent Customer Service and Satisfaction
  • Cost Reduction
  • Policy Development and Enforcement
  • Problem Anticipation and Resolution
  • Business Leadership

Accomplishments

  • Received multiple business awards for the Riverview Cafe and Wine Bar, including Best of and Readers Choice multiple years running. Published in Minnesota Monthly Magazine, Cities Pages and Minneapolis St. Paul Magazine.
  • Awards and personal letters for being willing to go above and beyond in helping students, families and colleagues at Sanford Middle School.

Timeline

Family and Community Liaison

Sanford Middle School
05.2014 - 06.2021

Owner of Riverview Cafe and Winebar

Owner
02.1998 - 07.2021

Sales Associate

Dayton's Department Store
01.1990 - 05.2003

Associate of Arts - Child Development And Sciences

Inver Hills Community College

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Mara Bernick