Mara Burgess
Franklin,OH
Summary
Dedicated warehouse professional with a strong focus on quality control, teamwork, and training. Proven ability to optimize operations and reduce errors, contributing to increased efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Warehouse Packer
Parts Express
Springboro, OH
07.2012 - 08.2019
- Operated packaging machinery to efficiently prepare products for shipment.
- Inspected incoming and outgoing shipments for quality assurance and compliance with specifications.
- Organized warehouse layout to optimize space utilization and improve inventory accessibility.
- Trained new staff on packing procedures, safety protocols, and equipment operation.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Created shipping labels to complete daily order processing.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.
Manager
Save-A-Lot
Middletown, OH
07.2010 - 07.2012
- Led daily operations to ensure efficient store management and customer satisfaction.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
- Maintained accurate cash drawer and reconciled discrepancies daily.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Carlisle High School
Carlisle, OHSkills
- Punctual and reliable
- Attention to detail
- Teamwork
- Product packaging
Timeline
Warehouse Packer
Parts Express
07.2012 - 08.2019
Manager
Save-A-Lot
07.2010 - 07.2012
High School Diploma -
Carlisle High School