Mara Crish
Cortland,OH
Summary
Versatile Contributor with a track record in driving high productivity and efficient task completion. Specializes in delivering customer service excellence, ensuring data accuracy, and providing effective team leadership. Known for exceptional problem-solving skills and adaptability, fostering smooth operations and enhancing customer satisfaction through active listening. Committed to leveraging strong organizational skills to uphold standards and support goals.
Overview
2
2
years of professional experience
Work History
Key Holder Supervisor
The Marketplace at Creekside Gardens
Warren, OH
05.2022 - Current
- Monitored store performance and identified areas for improvement.
- Provided employees with feedback on job performance.
- Performed daily cash management duties, including deposits.
- Entered and updated new product information in the computer system, ensuring accuracy and completeness of product descriptions and details.
- Assisted customers in locating products throughout the store.
- Produced informative and visually appealing videos and emails to introduce new products, emphasizing unique features and value propositions.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Education
High School Diploma -
Lakeview High School
Cortland, OH05-2021
Some College (No Degree) - Social Work
Youngstown State University
Youngstown, OHSkills
- Marketing initiatives
- Staff training and development
- Customer service
- Training and mentoring
- Proficient in providing motivation
- Issue resolution
Affiliations
Special Olympics
June 30th, 2024
- Assisted with event logistics by distributing breakfast to athletes, ensuring participants were well-nourished and ready for competition.
- Provided individualized encouragement enhancing their confidence and enjoyment.
- Helped create a welcoming, supportive environment for athletes with intellectual and physical disabilities.
Youth Basketball Coach, 4th and 5th Grade Girls
November - February 2022-2024
- Coached 4th and 5th grade girls in fundamental basketball skills, promoting teamwork, discipline, and sportsmanship.
- Designed practice drills, game strategies, and development plans tailored to the needs and abilities of young athletes.
- Created a positive, motivating atmosphere to support both skill development and personal growth, helping girls build confidence and achieve team goals.
Accomplishments
Awards & Honors
- Dean’s List – Youngstown State University, 2023 & 2024
Recognized for academic excellence for two consecutive years. - President’s List – Youngstown State University, 2024
Awarded for maintaining the highest academic distinction for one year.
Languages
American Sign Language
Elementary
Timeline
Key Holder Supervisor
The Marketplace at Creekside Gardens
05.2022 - Current
High School Diploma -
Lakeview High School
Some College (No Degree) - Social Work
Youngstown State University
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