Clairemarie Gazave

• Delivered exceptional customer service in high-volume dining environment.
• Managed multiple tables efficiently while maintaining attention to detail.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Implemented upselling techniques, contributing to increased sales revenue.

• Communicated and responded to calls through radio systems
• Supervised in conducting proper vehicle, personnel, and bag inspections
• Controlled access points to secure areas and conducted traffic and crowd control
• Patrolled and carried out surveillance in specified areas

• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Increased customer satisfaction and sales by providing excellent service and crafting high-quality cocktails.
• Assisted in stocking of liquors and inventory management
• Served high customer volumes during special events, nights, and weekends.

· Contributed to team success through effective communication and cooperation with coworkers and management.

· Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

· Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

· Collaborated with cross-functional teams to ensure all aspects of events were effectively coordinated and executed on time.

· Confirmed appointments, communicated with clients, and updated client records.

· Increased sales, negotiated contracts, and promoted customer satisfaction through personalized service.

· Handled cash transactions and maintained sales records accurately.

· Collaborated with management to develop marketing and promotional events.

· Greeted incoming guests and responded to all inquiries knowledgeably and professionally

· Handled office inventory and sorted and distributed mail

· Completed data entry for organization of projects, employees, and clients using Microsoft office applications

· Answered phones and directed calls to the appropriate departments and responded to customer inquiries