Mara Goodman
Philadelphia,PA
Summary
Detail-oriented professional with strong communication and project management skills. Demonstrated ability to effectively handle multiple tasks in fast-paced environments. Utilizes proactive problem-solving and process optimization skills to support team objectives. Committed to driving team success and contributing to organizational growth.
Overview
7
7
years of professional experience
Work History
HR Team Member
Target
Philadelphia, PA
03.2025 - Current
- Provided ongoing support to employees regarding HR matters, fostering a positive work environment.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained compliance with state and federal labor laws through consistent policy enforcement and updates as needed.
- Administered payroll processing accurately, ensuring timely compensation for all team members.
- Collaborated with management to identify staffing needs. Conducted thorough candidate screenings to ensure optimal fit within the organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Team Member
Target
Philadelphia, PA
05.2024 - 03.2025
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted with inventory counts and stocking of merchandise.
Staff Member
TAP Esports Center
Philadelphia, PA
09.2022 - 05.2024
- Welcomed and assisted incoming visitors and customers, ensuring a secure and welcoming environment.
- Managed cash transactions accurately while also being well-versed in pricing, ensuring efficient service to customers.
- Maintained clean, organized, and safe work environments to enhance efficiency and ensure team safety.
- Supervised daily operations to ensure seamless execution of esports events and activities.
- Trained new staff on operational procedures and customer engagement strategies.
Crew Member
Chipotle Mexican Grill
Philadelphia, PA
04.2021 - 08.2022
- Operated POS terminals to input orders, split bills, calculate totals, and bagged items for customer checkout.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional service to the high volume of daily customers by assisting customers with product, promotion, and policy information.
- Boosted customer satisfaction by quickly addressing and resolving complaints about food or service.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Library Student Worker
Westtown School
West Chester, PA
03.2018 - 03.2020
- Located requested books on shelves for library patrons. Compiled and maintained circulation, material, and equipment.
- Performed clerical duties such as answering phones, making copies, and mailing materials.
- Handled in-person and telephone requests for information and materials.
Education
Bachelor Of Arts - Psychology
Temple University
Philadelphia, PA05.2025
High School Diploma - undefined
Westtown School
West Chester, PA06.2020
Skills
- Customer service
- Problem resolution
- Quick Learner
- Multitasking
- Organization
- Supervision
- Cooperative team player
- Inventory management
- Planning and coordination
- Computer Skills
Timeline
HR Team Member
Target
03.2025 - Current
Team Member
Target
05.2024 - 03.2025
Staff Member
TAP Esports Center
09.2022 - 05.2024
Crew Member
Chipotle Mexican Grill
04.2021 - 08.2022
Library Student Worker
Westtown School
03.2018 - 03.2020
High School Diploma - undefined
Westtown School
Bachelor Of Arts - Psychology
Temple University