Mara Hooten
Hinsdale,IL
Summary
An outgoing and friendly employee with excellent interpersonal communication strengths. Proficient in problem-solving and multitasking while maintaining a quality work ethic. Passionate about healthcare and an avid learner who is always open and seeking constructive feedback.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
My Half Of The Sky
03.2023 - 10.2023
- Part-time barista working 15-20 hours a week at a local coffee shop and store
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Operated manual espresso machine and commercial coffee brewers to create hot and cold beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Opened and closed the store and completed opening and closing duties, including starting/ending the drawer, cleaning equipment and facility, restocking, and putting away product orders
Crew Trainer
Oberweis Dairy
06.2020 - 04.2022
- Worked part-time as a fully-trained employee at an ice cream and dairy store
- Trained new employees on how to operate the register and how to accurately make different menu items
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Made various ice cream desserts, including sundaes, shakes, ice cream sandwiches, and waffle cones/bowls
- Established rapport with regular customers, remembering their favorite flavors and preferences to make personalized recommendations.
Education
Bachelor of Science - Psychology And Pre-Nursing
Wheaton College
Wheaton, IL05.2026
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Schaumburg, IL02.2024
High School Diploma -
Hinsdale Central High School̀
Hinsdale, IL05.2022
Skills
- Order of draw
- Straight and Butterfly Venipunctures
- Quality Control
- Syringe method
- CPR/AED
- Critical thinking
Certification
- Certified Phlebotomy Technician, National Healthcare Certification Organization - #N24100909 (exp: 2/28/2026)
- AED/CPR Certified, American Heart Association - #245415440363 (exp: 1/2026)
Timeline
Barista
My Half Of The Sky
03.2023 - 10.2023
Crew Trainer
Oberweis Dairy
06.2020 - 04.2022
Bachelor of Science - Psychology And Pre-Nursing
Wheaton College
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
High School Diploma -
Hinsdale Central High School̀
- Certified Phlebotomy Technician, National Healthcare Certification Organization - #N24100909 (exp: 2/28/2026)
- AED/CPR Certified, American Heart Association - #245415440363 (exp: 1/2026)
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