Michelle Benites
Norwalk,CA
Summary
Dedicated professional with strong communication and conflict resolution skills. Proven ability to learn quickly and collaborate effectively within teams. Seeking opportunities to apply extensive work experience in a dynamic environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Cerritos, California
06.2024 - Current
- Engaged with customers to provide exceptional service and support.
- Implemented daily cleaning routines to ensure a hygienic environment.
- Collaborated with team members to enhance workflow during peak hours.
- Prepared and served high-quality beverages to customers promptly.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
Assistant
Munoz Tow1
Bellflower, California
01.2020 - 01.2025
- Greeted visitors, clients and guests in a professional manner.
- Supported tow truck drivers with dispatch coordination and roadside assistance tasks.
- Gained hands-on experience in problem-solving and working under pressure.
- Assisted with paperwork, customer communication, and vehicle management.
Education
High School Diploma -
Perris Lake High School
Perris, CA05-2020
Some College (No Degree) - Phlebotomy
Phlebotomy Training Specialist
Artesia, CASkills
- Time management
- Team collaboration
- Sanitation practices
- Cash handling
- Point-of-sale operation
- Customer relationship management
- Attention to detail
- Positive and professional
- Hospitality service expertise
- Customer support
- Problem resolution
- Effective communication
- Blood collection
- Patient safety
- venipuncture techniques
- Medical terminology
- Order of draw
- Post-analytical errors
- Proper tourniquet application
- Butterfly needle technique
- Venipuncture
Languages
English
Professional
Spanish
Professional
Timeline
Barista
Starbucks
06.2024 - Current
Assistant
Munoz Tow1
01.2020 - 01.2025
High School Diploma -
Perris Lake High School
Some College (No Degree) - Phlebotomy
Phlebotomy Training Specialist
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