Summary
Overview
Work History
Education
Skills
Timeline
Barista

Mara Montecino

Loranger,LA

Summary

Dynamic barista with exceptional customer service skills at Books a Million's cafe, known for creating a welcoming atmosphere and efficiently managing busy periods. Proficient in espresso machine operation and cash handling, I excel in time management and problem-solving, contributing to a positive team environment while ensuring high-quality beverage preparation.

Overview

3
3
years of professional experience

Work History

Barista

Books a Million
02.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Theatre And Photography

Southeastern Louisiana University
Hammond, LA

Skills

  • Time management
  • Attention to detail
  • Problem-solving
  • Cash handling
  • Exceptional customer service
  • Team leadership
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Excellent memory

Timeline

Barista

Books a Million
02.2022 - Current

Theatre And Photography

Southeastern Louisiana University

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Mara Montecino