Summary
Overview
Work History
Education
Skills
Languages
Timeline
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María Nope

Fort Lauderdale,FL

Summary

Dynamic and results-driven professional with a proven track record at Lona Restaurant,Westin Hotel, excelling in high-pressure environments. Skilled in upselling and enhancing guest satisfaction through attentive service. Strong multitasker and team player, adept at managing multiple responsibilities while delivering exceptional dining experiences. Proficient in POS systems and committed to operational excellence.

Overview

3
3
years of professional experience

Work History

Pool Server

Westin Hotel
06.2024 - 04.2025
  • Increased beverage sales through effective upselling techniques and personalized recommendations.
  • Enhanced customer satisfaction by providing prompt and attentive service to poolside guests.

Server

Lona Cocina Tequileria
07.2023 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Hostess

Lona Cocina Tequileria
06.2022 - 06.2023
  • Answered customer questions about hours, seating, and menu information.
  • Executed diverse responsibilities such as answering phones, welcoming guests and maintaining reservation logs effectively at the same time.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Lawyer -

Universidad Católica De Colombia
Bogotá, Colombia

Skills

  • Proven ability to work efficiently under pressure in fast-paced, high-end restaurant environments
  • Excellent multitasking skills, able to manage multiple responsibilities simultaneously without compromising quality
  • Team-oriented with a strong willingness to help wherever needed to ensure smooth operations and exceptional service

Languages

English
Spanish

Timeline

Pool Server

Westin Hotel
06.2024 - 04.2025

Server

Lona Cocina Tequileria
07.2023 - 06.2024

Hostess

Lona Cocina Tequileria
06.2022 - 06.2023

Lawyer -

Universidad Católica De Colombia

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María Nope