Mara Pascual
Summary
Skilled Hostess with exceptional experience-enhancing customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
07.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Hostess
Momofuku
09.2019 - 09.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Calvin Klein
09.2012 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Hostess and Cashier
Zenshin
05.2015 - 08.2019
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Associate of Applied Science - General Studies
College of Southern Nevada
Las Vegas, NV05.2022
Skills
- Dining Room Management
- Reservation Coordination
- Table Bussing
- Conflict Resolution
- High-Volume Dining
- Guest Seating
Timeline
Pharmacy Technician
CVS Pharmacy
07.2021 - Current
Hostess
Momofuku
09.2019 - 09.2021
Hostess and Cashier
Zenshin
05.2015 - 08.2019
Sales Associate
Calvin Klein
09.2012 - 01.2021
Associate of Applied Science - General Studies
College of Southern Nevada
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