María Rodríguez
Panorama City,CA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
Jasmine Cleaners
Van Nuys, CA
03.2020 - 01.2026
- Inspected garments for defects and quality assurance before packaging.
- Operated pressing machines to ensure high-quality fabric finishes.
Presser
Comfy U.s.a
San Fernando Valley CA
10.2007 - 12.2019
- Operated pressing machines to ensure high-quality fabric finishes.
- Inspected garments for defects and quality assurance before packaging.
- Collaborated with team members to maintain workflow efficiency.
- Adjusted machine settings based on fabric type and desired finish.
Customer Service Representative
Ben Cleaners
Chatsworth, CA
01.2002 - 09.2007
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Enhanced order processing and returns management systems to improve operational efficiency.
- Maintained accurate records of customer interactions using CRM software.
- Collaborated with team members to optimize workflow and improve service delivery.
Packer
Agency Recruit
San Fernando, CA
08.2001 - 11.2001
- Executed efficient packaging of products while ensuring compliance with safety guidelines and quality standards.
- Operated packaging machinery, conducting routine checks for optimal performance and maintenance.
- Inspected finished goods for defects, maintaining high quality before shipment.
Education
High School Diploma -
Instituto National Antiguo Cuscatlan
Antiguo Cuscatlan,El Salvador11.1998
Skills
Customer service,presser
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Jasmine Cleaners
03.2020 - 01.2026
Presser
Comfy U.s.a
10.2007 - 12.2019
Customer Service Representative
Ben Cleaners
01.2002 - 09.2007
Packer
Agency Recruit
08.2001 - 11.2001
High School Diploma -
Instituto National Antiguo Cuscatlan