Mara Teeple
Dade City,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
12
12
years of professional experience
Work History
Crew Member
McDonald's
Dade City, FL
11.2023 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Resolved customer complaints in a professional manner.
Lead Receptionist
Sewickley Eye Group
Pittsburgh , PA
02.2022 - 10.2023
- Greeted and welcomed visitors, clients, and customers in a friendly and professional manner.
- Assigned work tasks to subordinate receptionists and monitored their performance.
- Answered incoming telephone calls promptly and directed them to the appropriate personnel or department.
- Scheduled appointments for staff members, clients, and customers using an electronic calendar system.
- Maintained up-to-date records of all visitors entering the building.
- Handled administrative duties such as filing documents, printing reports, scanning files.
Store Manager
Scrub Shack
Pittsburgh, PA
10.2018 - 03.2019
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Assigned work tasks to subordinate receptionists and monitored their
- Scheduled appointments for staff members, clients, and customers using an electronic calendar
Sales Associate/Manager/Top Seller
Bath & Body Works
Pittsburgh, PA
09.2015 - 12.2018
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
Customer Service Representative/Retention Representative
IBEX Global
Pittsburgh, PA
12.2016 - 07.2017
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
Sales Associate
Forever 21
Pittsburgh , PA
09.2015 - 12.2015
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Cook/Cashier/Server
Pizza Hut
Pittsburgh, PA
06.2012 - 09.2015
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Pittsburgh Carrick High School
Pittsburgh, PA06.2014
Some College (No Degree) -
Clarion University of Pennsylvania
Clarion, PANursing
Community College of Allegheny County
Pittsburgh, PASkills
- MS Office proficient
- Sales professional
- Reliable
- Outstanding communication skills
- Team-oriented
- Program implementation
- Sound judgment
- Schedule management
- Customer retention
Timeline
Crew Member
McDonald's
11.2023 - Current
Lead Receptionist
Sewickley Eye Group
02.2022 - 10.2023
Store Manager
Scrub Shack
10.2018 - 03.2019
Customer Service Representative/Retention Representative
IBEX Global
12.2016 - 07.2017
Sales Associate/Manager/Top Seller
Bath & Body Works
09.2015 - 12.2018
Sales Associate
Forever 21
09.2015 - 12.2015
Cook/Cashier/Server
Pizza Hut
06.2012 - 09.2015
High School Diploma -
Pittsburgh Carrick High School
Some College (No Degree) -
Clarion University of Pennsylvania
Nursing
Community College of Allegheny County