María E Perez
La Mirada,CA
Summary
Dynamic Loan Officer with proven expertise at Skyone Federal Credit Union in credit analysis and consumer lending. Recognized for enhancing customer satisfaction through effective communication and tailored loan solutions. Skilled in regulatory compliance and risk management, delivering exceptional service while promoting loan products that align with clients' financial goals.
Overview
22
22
years of professional experience
Work History
Loan Officer
Skyone Federal Credit Union
Hawthorne, CA
04.2008 - 09.2023
- Evaluated loan applications for completeness and adherence to credit union policies.
- Communicated with members to clarify loan terms and address inquiries effectively.
- Assisted in processing loans using proprietary software, ensuring compliance with regulations.
- Reviewed financial documentation to assess borrower creditworthiness and risk factors.
- Supported clients in evaluating loan options to meet their financial goals.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Examined customer loan applications for loan approvals and denials.
- Provided detailed loan options to clients, enabling informed decisions that matched their financial goals.
Loan Officer/Loan Officer
Pasadena Service Federal Credit Union
Pasadena, CA
09.2001 - 03.2008
- Evaluated loan applications, ensuring compliance with regulations and internal policies.
- Analyzed credit reports to assess borrower eligibility and risk levels.
- Developed tailored loan solutions, enhancing customer satisfaction and retention.
- Guided clients through loan processes, providing expert advice on terms and conditions.
- Maintained strict confidentiality of bank records and client information.
- Examined customer loan applications for loan approvals and denials.
- Streamlined loan processing procedures, significantly reducing turnaround times for loan approvals.
- Assisted customers with completing loan applications and other paperwork.
- Processed loan applications and monitored progress from start to finish.
- Evaluated loan requests and documents to verify accuracy and completeness.
Education
Certificate Of Technical Studies - Secretarial Word Processing
Century Business College
Los Angeles, CA07.1996
High School Diploma -
Hollywood High School
Hollywood, CA06.1985
Skills
- Credit analysis
- Consumer lending
- Risk management assessments
- Regulatory compliance
- Business development
- Balance sheet expertise
- Reliable
- Loan product promotion
- Analytical and critical thinking
- Financial history review
- Regulatory disclosure preparation
Timeline
Loan Officer
Skyone Federal Credit Union
04.2008 - 09.2023
Loan Officer/Loan Officer
Pasadena Service Federal Credit Union
09.2001 - 03.2008
Certificate Of Technical Studies - Secretarial Word Processing
Century Business College
High School Diploma -
Hollywood High School