MARA "ELI" OGLESBY
Harlem,GA
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 13 years of valuable expertise to forward company objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Program Manager
Centauri Health Solutions
02.2018 - Current
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Built relationships with customers and community to establish long-term business growth.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated workshops and conducted one-on-one training to educate team members.
Billing Specialist
Evans Medical Group
11.2017 - 02.2018
- Entered orders into the EMR system efficiently and without errors
- Accurately posted and sent out all medical claims
- Posted and adjusted payments from insurance companies
- Maintained and updated collections tracking spreadsheet to help organize payment information
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy
- Submitted electronic/paper claims documentation for timely filing
Financial Quality Specialist
Augusta University Hospital
05.2014 - 10.2017
- Verified patients' eligibility and claims status with insurance agencies
- Obtain authorization for outpatient services
- Maintain spreadsheets for authorizations
- Cross trained in working with multiple clinics communicate daily with physicians and staff
- Specialize in coding and insurance authorization for outpatient radiology and chemotherapy orders.
Office Coordinator
Victory Pain Management
11.2013 - 05.2014
- Managed payroll for front office staff
- Coordinated and conducted new hire interviews
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Verified patients' eligibility and claims status with insurance agencies
- Pre-certified medical and radiology procedures, surgeries, medications, and outpatient procedures
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing
- Submitted electronic/paper claims documentation for timely filing
- Responded to correspondence from insurance companies
- Identified and resolved patient billing and payment issues
Education
Bachelor of Science - Business Administration Healthcare Management
Western Governors University
Salt Lake City, UT12.2025
GED -
Augusta Technical College
Augusta, GA02.2008
Skills
- Program Leadership
- Critical Thinking
- Team Leadership
- Time Management
- Good Judgment
- Program Development and Management
Timeline
Program Manager
Centauri Health Solutions
02.2018 - Current
Billing Specialist
Evans Medical Group
11.2017 - 02.2018
Financial Quality Specialist
Augusta University Hospital
05.2014 - 10.2017
Office Coordinator
Victory Pain Management
11.2013 - 05.2014
Bachelor of Science - Business Administration Healthcare Management
Western Governors University
GED -
Augusta Technical College
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