Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic
María Fernanda

María Fernanda

The Bronx

Summary

I have a long list of skills in various work areas, which makes me suitable for any social and professional challenge

Behavioral health professional prepared to deliver impactful results through strong therapeutic techniques and client assessments. Specializes in developing individualized treatment plans, crisis intervention, and case management. Strong focus on team collaboration and adaptability to changing needs, ensuring reliable and effective outcomes. Skilled in communication, empathy, and problem-solving, valued traits in behavioral health settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Behavioral Health Specialist

St. Xavier Home Care Services
11.2024 - Current
  • Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among patients.
  • Worked closely with adults and children in community settings, at residential facilities and within homes.
  • Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
  • Facilitated group therapy sessions addressing topics such as coping skills, stress management, and relapse prevention, fostering a supportive environment for participants.
  • Identified appropriate treatment resources and recommended patients for these services.
  • Contributed to program development initiatives aimed at improving service delivery within the organization''s behavioral health division.
  • Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.

Administrative Assistant

Bainbridge Multiservice
10.2023 - Current
  • Calls
  • Cashier
  • Documents
  • Customer Services
  • Lisbel Perez Reference: 347-678-9258

Customer Service Representative

Doctors Mallen Guerra
10.2022 - 05.2023
  • Customer service (via WhatsApp, telephone and email)
  • Order Invoicing
  • Drug Classification
  • Document Management
  • Lidmila Collado Reference: (809)-647-5334

Cashier

Clinica Gomez Patiño
10.2021 - 10.2022
  • Clinical Bill Collection
  • Customer Support
  • Billing
  • Work with the ARS (Health Insurance)

Secretariat

Neiba Asylum
06.2018 - 07.2019
  • Administrative Assistance
  • Document Management
  • Reporting, Medication & Food Inventory
  • Helping with the Elderly
  • Social Assistance
  • Computerized management

Education

Antropologia

Autonomous University of Santo Domingo

Medicine

Autonomous University of Santo Domingo
01.2020

Bachelor's degree - Administration

Polytechnic San Bartolome Apostol
Neiba, Bahoruco
01.2018

Skills

  • Office Suite
  • Human Resources
  • Technology
  • Teamwork
  • Easy learning
  • Mental health assessment
  • Cognitive behavioral therapy
  • Behavioral health
  • Support services
  • Communication
  • Customer Service

Certification

  • Certified Mandated Reporter Training, St. Xavier Home Care Service, 2.0 hour

LANGUAGES

Spanish - Native
English -

Timeline

Behavioral Health Specialist

St. Xavier Home Care Services
11.2024 - Current

Administrative Assistant

Bainbridge Multiservice
10.2023 - Current

Customer Service Representative

Doctors Mallen Guerra
10.2022 - 05.2023

Cashier

Clinica Gomez Patiño
10.2021 - 10.2022

Secretariat

Neiba Asylum
06.2018 - 07.2019

Medicine

Autonomous University of Santo Domingo

Bachelor's degree - Administration

Polytechnic San Bartolome Apostol

Antropologia

Autonomous University of Santo Domingo
María Fernanda