Summary
Overview
Work History
Education
Skills
LANGUAGE
Software
Timeline
Generic

María Fernanda Cardenas

Santa Teresa,NM

Summary

Experienced with analyzing and improving business processes to enhance efficiency. Utilizes data-driven approaches to identify areas for improvement and implement effective solutions. Strong understanding of process mapping and optimization techniques to drive continuous improvement.

Overview

16
16
years of professional experience

Work History

Sales and customer service

Marmolería Santa Fe
03.2009 - 12.2016
  • Sales and customer service, both in person and by phone, both after-sales and pre-sales.

Process Analyst

LEONI Cable de México
01.2017 - 12.2018
  • Problem-solving using Kaizen Production System methodologies, improvement projects, layered auditing, 5-s auditing, SMED, visual factory, Total Productive Maintenance, and teamwork.

Sales Agent

Mathasa Corredor Comercial
01.2019 - 08.2022
  • The duties performed in this position, in addition to customer service and advice, include following up with customers through phone calls and emails, collecting credits, scheduling material shipments, post-sale follow-up, organizing the display area, updating prices, and updating and disseminating company policies. Likewise, as a Human Resources Assistant, you will receive and maintain up-to-date personnel files and branch regulations.

Administrator Assistant

Gallegos Trucking
11.2022 - 12.2023
  • Collection, freight negotiation, supplier and credit payments, travel logbook maintenance, preparation of bills of lading and payment supplements, expense invoicing, quotation of customs declarations, and liaising with customs brokers.

Shipping and Receiving Clerk

STAMPEDE
01.2024 - 02.2025
  • Inventory, receipt and withdrawal of merchandise and entry into the system.

Education

GED -

CECYTECH Colegio De Estudios Científicos Y Tecnológicos Del Estado De Chihuahua
Cuauhtémoc CHIH
12-2013

Skills

  • Teamwork
  • Effective communication
  • Positive attitude
  • Responsible
  • Punctual

LANGUAGE

Spanish
Basic English

Software

MS EXCEL

MS WORD

MS POWER POINT

PRO MODEL 7

AUTO CAD 2010

MINI TAB

MS SQL SERVER

BORLAND C

VISUAL BASIC

Timeline

Shipping and Receiving Clerk

STAMPEDE
01.2024 - 02.2025

Administrator Assistant

Gallegos Trucking
11.2022 - 12.2023

Sales Agent

Mathasa Corredor Comercial
01.2019 - 08.2022

Process Analyst

LEONI Cable de México
01.2017 - 12.2018

Sales and customer service

Marmolería Santa Fe
03.2009 - 12.2016

GED -

CECYTECH Colegio De Estudios Científicos Y Tecnológicos Del Estado De Chihuahua

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María Fernanda Cardenas