María G Sánchez Franco
Houston
Summary
Dedicated and detail-oriented Housekeeper with a proven track record at Palace Inn, excelling in deep cleaning and customer service. Demonstrates exceptional teamwork and collaboration, ensuring high standards of cleanliness and guest satisfaction. Known for a strong work ethic and efficiency, consistently enhancing guest experiences through meticulous attention to detail and a customer-oriented approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeper
Palace Inn
03.2016 - 04.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
Laundry Attendant
Washateria
05.2012 - 12.2015
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Maintained safety practices at all times to protect personnel and laundry loads.
Education
Juan José De La Garza
Tamaulipas México 06.1980
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Customer service-focused
- Deep cleaning expertise
- Customer-oriented
- Physically strong
- FLUENT IN LANGUAGE
- Inventory control
- Hardworking
- Team support and collaboration
Certification
Food manager
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Palace Inn
03.2016 - 04.2021
Laundry Attendant
Washateria
05.2012 - 12.2015
Juan José De La Garza
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