Maram Faroniya

Dynamic leader with a proven track record at TTEC, enhancing team performance and surpassing targets through strategic decision-making and active listening. Expert in Microsoft Office Suite and bilingual in Arabic and English, adept at cultivating strong client relationships to drive business growth. Recognized for delivering exceptional customer service while optimizing operational efficiency.

Results-driven HR professional with expertise in implementing corrective actions for agents and team leaders, ensuring compliance with company policies. Proficient in handling terminations while maintaining a focus on employee relations and organizational effectiveness. Aiming to leverage skills to enhance workforce productivity and foster a positive work environment.

Available upon request.