Maranatha Lafoai
Commerce City,CO
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Security Guard
Allied
11.2019 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- monitoring surveillance cameras, keeping a eye on suspicious activities and behavior, strategies to enforce security protocols, and responding to distress.
Supervisor
Ok Demolition
02.2012 - Current
- Maintained database systems to track and analyze operational data.
- Maintained compliance with company policies, objectives, and communication goals.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Education
High School Diploma -
Faga'itua High School
Pago Pago, AS05.2009
Some College (No Degree) -
ASCC
Apia, SamoaSkills
- Microsoft Outlook
- Control Crowd
- Coordination
- Investigate Incidents
- Safety and Security
- Monitoring
- Dock Loading
- Traffic Direction
- Knowledge of Supervisory Concepts
- Standards of Excellence
- Foot and Vehicle Patrol
- Reporting Skill
- Security Operations Experience
- Write Reports
- Speaking
- Security and Antivirus Software
Languages
Samoan
Native or Bilingual
Tonga
Native or Bilingual
Timeline
Security Guard
Allied
11.2019 - Current
Supervisor
Ok Demolition
02.2012 - Current
High School Diploma -
Faga'itua High School
Some College (No Degree) -
ASCC