Maranda DeLaRosa
Sodexo Remote Sites
Fostoria,OH
12
years of professional experience
Dynamic and detail-oriented professional with experience at Sodexo Remote Sites, excelling in order accuracy and problem-solving. Demonstrated patience and empathy while managing guest interactions, ensuring satisfaction through effective communication and efficient service delivery. Proven ability to handle special requests and maintain organized operations in fast-paced environments.
Work History
Room Service Operator
2 Years 6 Months- Answered room service calls promptly and recorded guest orders accurately.
- Coordinated meal timing with kitchen staff to support smooth order preparation and delivery.
- Verified special requests, dietary needs, and menu selections before dispatching room service orders.
- Communicated clearly with guests regarding order status, menu items, and delivery expectations.
Receptionist Administrator
5 Years 1 Month- Managed front desk reception, greeting visitors and directing inquiries to appropriate departments.
- Answered multi-line phone systems, routed calls, and relayed messages accurately.
- Scheduled appointments, coordinated calendars, and maintained organized daily office flow.
- Processed incoming mail, deliveries, and outgoing correspondence with attention to detail.
- Maintained customer records, contact databases, and filing systems for quick retrieval.
- Supported administrative tasks including data entry, document preparation, and office supplies tracking.
- Assisted staff with office coordination, ensuring smooth communication and consistent reception support.
Education
GED
Skills
Patience and empathy
Efficient work pace
Special requests handling
Problem-solving
Phone etiquette
Order accuracy
Timeline
Room Service Operator
Sodexo Remote Sites
04.2024 - CurrentRead More
Receptionist Administrator
Urban Vitamin Shoppe
02.2015 - 03.2020Read More
Fostoria City Schools
GED
Read More