Highly motivated employee with the desire to transition into an Internet Technology-related field. Strong work ethic, adaptability, and exceptional interpersonal skills. Experienced in Microsoft programs, as well as Power BI.
Overview
4
4
years of professional experience
Work History
Bartender Shift Manager
Legends Bar and Grill
Hamilton, OH
12.2024 - Current
Managed bar operations during shifts, ensuring smooth service and customer satisfaction.
Trained new bartenders on drink preparation and customer service protocols.
Oversaw inventory management, tracking supplies and ordering as needed.
Developed positive relationships with customers, enhancing their overall experience.
Handled cash register operations, processing payments accurately and efficiently.
Shift Lead
Pohlman Lanes and Family Entertainment Center
Hamilton, Ohio
01.2023 - 01.2025
Supervised daily operations to ensure team efficiency and productivity.
Trained new staff on safety protocols and operational procedures.
Managed inventory levels, ensuring stock availability for customer needs.
Conducted regular safety inspections to maintain a safe work environment.
Monitored performance metrics to identify areas for improvement within the team.
Performed opening and closing procedures such as setting alarm systems, counting money.
Assisted in the training of new employees.
Handled cash register transactions accurately while providing excellent customer service.
Assistant Manager
GameStop
Hamilton, Ohio
03.2021 - 12.2022
Assisted in managing team schedules and ensuring adequate coverage.
Resolved conflicts between team members in an effective manner.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted inventory checks and managed supply orders as needed.
Conducted inventory checks and managed supply orders as needed.a
Assisted in recruiting, interviewing and hiring new employees as needed.
Collaborated closely with managers and supervisors throughout the hiring process.
Scheduled and coordinated on-site interviews with hiring managers.