Summary
Overview
Work History
Education
Skills
Timeline
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Maranda Hollen

Worland,WY

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality.

Experienced with conducting in-depth research and uncovering newsworthy stories. Utilizes strong writing and editing skills to produce compelling and accurate reports. Track record of effective communication and collaboration with team members to meet tight deadlines.

Overview

4
4
years of professional experience

Work History

Reporter

Northern Wyoming News
08.2024 - Current
  • Wrote and submitted accurate, engaging, and fact-checked stories.
  • Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
  • Developed expertise in covering various beats, demonstrating versatility and adaptability as a reporter.
  • Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.

Barista/ BaristaTrainer

Roosevelt High School
09.2021 - 05.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.

Education

Theatre

Central Wyoming College
Riverton, WY

Skills

  • Reporting news
  • Gathering information
  • Conducting interviews
  • Fact-checking
  • Researching information
  • Personal interviews
  • Checking facts
  • Time management
  • Friendly and outgoing
  • Team player
  • Problem-solving
  • Cash handling
  • Health and safety compliance
  • Cross-cultural sensitivity

Timeline

Reporter

Northern Wyoming News
08.2024 - Current

Barista/ BaristaTrainer

Roosevelt High School
09.2021 - 05.2023

Theatre

Central Wyoming College

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Maranda Hollen