Maranda Hughes
Plane Street Coffee House and Cafe
Bethel,OH
Summary
Dedicated service professional with a proven track record in customer satisfaction, cash handling, and multitasking. Known for strong attention to detail and effective problem-solving to enhance guest experiences.
Work History
Waitress
3 Months- Handled cash transactions securely, ensuring accuracy during end-of-shift reconciliation.
- Resolved customer inquiries and concerns promptly, contributing to high satisfaction ratings.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Computer Business Technology - Computer And Information Systems
Skills
Hospitality expertise
Sanitation practices
Handling complaints
Cash handling
Service prioritization
Hospitality skills
Supply restocking
Service prioritization strategies
Order memorization
Sales techniques
Performance improvement
Decision-making
Complex problem-solving
Active listening
Upselling strategies
Health regulations
Timeline
Waitress
Plane Street Coffee House and Cafe
05.2026 - CurrentRead More
Grant Career Center
Computer Business Technology from Computer And Information Systems
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