Maranda O'Neill
Cantonment
Summary
Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the criminal justice system, familiar with multiple state information databases, and possesses investigative and analysis skills. Motivated to learn, grow and excel in all tasks given.
Overview
9
9
years of professional experience
Work History
Legal Assistant
Office Of The State Attorney 1st Judicial Circuit
12.2021 - Current
- Organized documents to manage paper and electronic filing systems.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Contacted witnesses to testify under oath at court hearings.
- Utilize multiple local and state databases to gather information needed for effective prosecution.
- Maintain files and records for ongoing criminal cases.
Customer Service Cashier
Publix Grocery Store
06.2020 - 12.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Learned duties for various positions and provided backup at key times.
- Checked personal identifications during alcohol and tobacco sales.
Intern
Escambia County Sherriffs Office
08.2016 - 05.2017
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Upheld strict security procedures to maintain data confidentiality.
- Organized company files and created support system to decrease workload and increase productivity of the advisor.
- Sorted and organized materials such as physical files, tracking spreadsheets and reports.
Staff Trainer
Newks Eatery
07.2015 - 05.2020
- Worked with Newks Eatery to resolve customer problems, improve operations and provide exceptional customer service.
- Greeted parties and hosted large events in a energetic environment
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Responsibility for large orders and catering events
- Training new staff members to follow Newks guidelines and standards
Education
Bachelor of Science - Criminology
Florida State University
Tallahassee, FL04.2021
Associate of Arts - Criminal Justice
Pensacola State College
Pensacola, FL05.2019
High School Diploma -
West Florida High School/Technical
Pensacola, FL05.2017
Skills
- Data collection
- Data Management
- Analytical Thinking
- Cash management
- Customer service
- Training
- Cooperative team member
- Organized
- Quick learner
- Attention to detail
- Excellent time management
- Resolution-oriented
- Collaborative
- Proficient in Microsoft Office
Accomplishments
- Promoted to Legal Assistant in Major Crimes division in under a year at the State Attorney's Office.
Timeline
Legal Assistant
Office Of The State Attorney 1st Judicial Circuit
12.2021 - Current
Customer Service Cashier
Publix Grocery Store
06.2020 - 12.2021
Intern
Escambia County Sherriffs Office
08.2016 - 05.2017
Staff Trainer
Newks Eatery
07.2015 - 05.2020
Bachelor of Science - Criminology
Florida State University
Associate of Arts - Criminal Justice
Pensacola State College
High School Diploma -
West Florida High School/Technical
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