Seasoned CPHT with ten years of experience and strong leadership skills. Well-versed in several aspects of pharmacy operation. Patient-oriented with extensive experience in preparing, filling and working within a fast-paced setting. Efficient in interacting with patients to answer questions and provide excellent customer care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CPHT I
Ventegra
Glendale, CA
01.2024 - Current
Completed day-to-day duties accurately and efficiently.
Updated and maintained databases with current information.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked with cross-functional teams to achieve goals.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Maintained updated knowledge through continuing education and advanced training.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Utilized various software and tools to streamline processes and optimize performance.
Data Entry Pharmacy Technician
United Rx Pharmacy
Hillside, IL
08.2021 - 11.2023
Verified prescriptions and drug labels, documents and packages.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Interpreted and processed medication orders under supervision of pharmacist.
Flagged potential side effects and allergies to prescribed medications for patients.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Troubleshot software issues related to data entry processes or systems maintenance needs.
Processed customer orders, insurance claims, and payments in a timely manner.
Participated in continuing education activities related to pharmacy operations.
Licensed Pharmacy Technician
Sheldon's Express Pharmacy
Jasper, IN
03.2017 - 08.2021
Extensive medical and pharmacy terminology
Excellent telephone etiquette
Multitasker that works well within a fast paced environment
Assisted with inventory management, including verification of quantities, storage, removal of outdated medications, and restocking
Accurately handled daily deposits and cash flow throughout store
Maintained confidential information, and assigned records as required
Performed routine clerical duties, including data entry, answering phones within three rings, and assisting customers
Coordinated prescription deliveries
Medicaid and Medicare understanding
HIPPA trained
Processed written prescriptions, requests for refills, and verified patient information and dosage
Processed prior authorization paperwork
Efficient in FDA drug safety guidelines
Organized, and detail oriented
Respectfully spoke to insurance companies to obtain correct patient information
Provided excellent patient support and care to patients and families.
Cleaned and sterilized laboratory equipment to prevent cross-contamination
Compounded unique prescriptions in a non sterile lab
Efficient in compound drug marketing
Excellent in pharmaceutical sig codes and coding procedures
Licensed Pharmacy Technician
CVS Pharmacy
Huntingburg, IN
07.2015 - 03.2017
Teamed with peers, technicians and pharmacists to prioritize and complete orders
Interpreted and processed medication orders under supervision of pharmacist
Transmitted claims to insurance companies for payment and reconciled EOBs
Refilled medications, offered insight into over-the-counter products and verified insurance benefits
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory
Prepared prescription transfers to other pharmacies
Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
Participated in prescription pharmaceutical and over-the-counter product inventory audits
Handled over 700 daily prescription fills
Executed opening and closing duties
Placed orders for out of stock medications, enabling patients to receive prescriptions on time
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies