Marangelys Torres Baez
Davie,FL
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Apprentice
Chipotle Grill
Broward, FL
11.2022 - 01.2025
- Embraced ongoing education and learning opportunities to develop new skills.
- Helped in setting up job sites, including equipment and material layout.
- Maintained organization, cleanliness and safety in work areas.
- Supported project planning and execution under supervision.
- Observed and documented project progress for learning purposes.
- Assisted in the preparation and clean-up of work areas to maintain a safe environment.
- Provided technical support to senior team members by researching solutions to problems.
- Communicated with management and customers at project completion and verified customer satisfaction with finished work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Associate
Papaya-clothing
Broward, FL
11.2019 - 11.2022
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Operated equipment such as scanners and scales correctly during checkout process.
- Assisted customers with selecting items and answering questions about products.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Helped customers locate items within the store using the inventory system.
- Organized backroom areas to maintain a clean and organized work environment.
- Built relationships with customers by providing friendly customer service.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
High School Diploma -
Stranahan High School
1800 Sw 5th PI, Fort Lauderdale, Fl06-2022
Skills
- Preparing reports
- Multitasking and organization
- Flexible schedule
- File management
- Practice management
- Patient evaluation
- Attention to detail
- Workflow management
- Calendar management
- Conflict resolution
- Workplace safety
- Relationship building
- Problem-solving abilities
- Collaborative teamwork
- Customer relationship management (CRM)
- New hire training
- Cash handling
- Customer interaction
- Supporting sales staff
- Meeting scheduling
- Shipment processing
- Team collaboration
- Issue resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Apprentice
Chipotle Grill
11.2022 - 01.2025
Associate
Papaya-clothing
11.2019 - 11.2022
High School Diploma -
Stranahan High School