Marany Soeung

Work History

Willowbend Apartments

Humble, TX

11.2022 - Current

Cross trained to collect rent payments, make deposits, follow proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
Greeted clients, toured apartments, execute file checklist for leases and move ins/move outs.
Answer phone calls and emails and responded to questions from prospects/residents quickly and effectively.
Reviews and submits invoices from vendors, contractors, and service providers for payment.
Expert in Yardi, Checkpoint and Real Page.
Distribute and followed up on tenant renewal notices.
Greet visitors in a warm, courteous, professional and welcoming manner.
Distribute weekly reports.
Experienced with income based, property market status, tax credit, and fair house marketing.
Verified tenant incomes and other information before accepting lease applications.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Communicated effectively with owners, residents, and on-site associates.
Generated professional networks by engaging in professional, industry and government organizations.
Coordinating maintenance and make-ready tasks with the maintenance supervisor
Implemented and enforced policies and procedures to maintain properties to highest standards.

Skyline Luxury Apartments

02.2019 - 01.2021

Answered phone calls and emails and responded to questions from prospects quickly and effectively.
Set appointment times for individuals to tour facilities and see available units.
Negotiate leasing terms and conditions and close deals.
Distributed and followed up on tenant renewal notices.
Worked with property managers to maintain market readiness and facilitate smooth transitions.
Housing and HUD knowledge
Experienced with income based, property market status, and tax credit.

Avis Budget Group

01.2016 - 01.2019

Hands on troubleshooting with customers problems/concerns as well as process car rental agreements from duration of checking out through checking back in
Input secured data and gained commission experience in selling additional products/services.
Awarded C.E.O (customer experience owner) within first 6 months of being with company.
Worked closely with management personal to make sure company sale goals were met.
Lead Sales Agent for evening shift

Chanel

01.2014 - 01.2015

Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.

ESPN The Magazine

06.2012 - 08.2012

Gained experience on editorial, publishing and mass media communications
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Developed business, financial and analytical skills needed for career.
Achieved management recognition by designing and implementing special project during internship.