Dynamic dietary supervisor with proven leadership skills in implementing nutrition programs and training staff. Committed to enhancing customer satisfaction and ensuring compliance with health standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor of Dietary
HCSG Group
Cabridge, MD
03.2023 - Current
Directed dietary staff in meal preparation and service to ensure compliance with health standards.
Developed and implemented nutrition programs tailored to residents' dietary needs and preferences.
Monitored inventory levels and ordered supplies to maintain optimal food service operations.
Conducted training sessions for staff on food safety regulations and best practices in kitchen management.
Purchased food supplies for department according to budget limitations.
Visited with residents to inquire about satisfaction, quality, and personal preferences.
Established standardized recipes that were consistently followed throughout the facility, resulting in uniformity across all meals served.
Monitored production to check safety, standardized production and appropriate portioning.
Mcdonald's
McDonald's Restaurant
Cambridge, MD
09.2017 - 09.2021
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Developed training materials to enhance onboarding efficiency and consistency.
Trained new crew members on operational procedures and company standards.
Greeted customers with smile and provided friendly service to professionally handle every need.
Mentored junior employees to improve performance, food safety, and customer service.
Maintained current knowledge of all team position requirements.
Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Verona Pizza
Verona Italian Restaurant
Cambridge, MD
07.2018 - 05.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained accurate cash drawer and balanced registers at shift end.
Ensured cleanliness and organization of checkout area to enhance shopping experience.
Collaborated with team members to improve workflow during peak hours.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.