Marbelin Mota
The Bronx,NY
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Expertise in customer service, multitasking, and time management, ensuring positive experiences for all customers.
Overview
8
8
years of professional experience
Work History
Cashier/Sales Associate
KC Hair & Beauty
Bal
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Followed company safety regulations to maintain safe work environment.
- Kept store presentable with regular cleaning and organization.
- Helped with purchases and signed customers up for rewards program.
Warehouse Associate
GSM Club
Bronx, NY
09.2021 - Current
- Performed complete phone erasures and factory resets, debugged problems and refurbished devices.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
- Checked cell phones for signs of fraud and compatibility with refurbishment.
- Clean the phones and tested it to ensure that it works properly.
- Organized inventory to ensure efficient retrieval and storage of items.
- Conducted regular quality checks on incoming and outgoing shipments.
- Organized office supplies and ensured inventory levels were maintained.
- Collaborated with management to improve operational processes regularly.
- Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
- Collaborated with senior management on strategic initiatives that impacted the overall business objectives.
- Resolved customer complaints in a timely manner by identifying root causes of issues.
Warehouse Associate
Amazon
Baltimore, MD
09.2019 - 11.2019
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Used pallet jacks to move items to and from warehouse locations.
Cashier Food Prep
Julio Capellan
Bronx, NY
07.2017 - 07.2018
- Handled and bagged groceries carefully and according to customer preference.
- Gave every customer immediate and undivided attention.
- Offered product samples, answered questions and suggested products.
- Checked out customers and bagged items quickly.
Education
High School Diploma -
New World High School
Bronx, NY06.2017
Skills
- Computing proficiency
- Strong work ethic
- Mathematical proficiency
- Spanish fluency
- Leadership supervision
- Expert customer service
- Facilitating training programs
- Verification processes for products and services
- Visual inspection methods
- Management of inventory systems
- Team-oriented leadership
- Safety compliance in warehouses
- Standards for cleanliness at work
- Efficiency in order processing
- Analytical problem-solving mindset
- Detail-oriented approach
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warehouse Associate
GSM Club
09.2021 - Current
Warehouse Associate
Amazon
09.2019 - 11.2019
Cashier Food Prep
Julio Capellan
07.2017 - 07.2018
Cashier/Sales Associate
KC Hair & Beauty
High School Diploma -
New World High School