Marbella Vargas
Fontana,CA
Overview
6
6
years of professional experience
Work History
Barista
Dutch Bros
Rialto, CA
06.2024 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Prepared and served high-quality beverages, ensuring customer satisfaction and adherence to company standards.
- Operated espresso machines and brewing equipment, maintaining cleanliness and functionality at all times.
Grill Cook
Cava Grill
Rancho Cucamonga, CA
02.2024 - 02.2025
- Prepared high-quality grilled items according to established recipes and standards.
- Maintained cleanliness and organization of grill station throughout shifts.
- Ensured food safety protocols were strictly followed during food preparation.
- Assisted in training new staff on grill operations and best practices.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
Teppanyaki Chef
Benihana
Ontario, CA
05.2022 - 01.2023
- Prepared and cooked diverse teppanyaki dishes using traditional techniques and high-quality ingredients.
- Demonstrated exceptional knife skills while executing precise cuts for meal preparation and presentation.
- Engaged customers through interactive cooking performances, enhancing dining experience and promoting menu items.
- Maintained cleanliness and organization of cooking stations to ensure compliance with health and safety standards.
- Adapted to customer preferences by customizing meals, ensuring satisfaction with dietary restrictions or special requests.
- Showcased strong multitasking abilities by simultaneously preparing multiple orders while interacting with diners in an entertaining manner.
- Displayed excellent knife skills during meal preparation, impressing guests with intricate cuts and garnishes on their plates.
Server
BJ's Restaurant & Brewhouse
Rancho Cucamonga, CA
04.2021 - 05.2022
- Delivered exceptional customer service by efficiently managing multiple tables and ensuring timely food delivery.
- Assisted in training new servers on menu offerings and restaurant protocols.
- Collaborated with kitchen staff to ensure order accuracy and customer satisfaction.
- Resolved guest concerns promptly, enhancing overall dining experience.
- Supported team during peak hours by multitasking effectively in a fast-paced environment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
STARBUCKS COFFEE COMPANY
Rancho Cucamonga, CA
03.2019 - 03.2021
- Prepared and served high-quality beverages, ensuring customer satisfaction and adherence to company standards.
- Operated espresso machines and brewing equipment, maintaining cleanliness and functionality at all times.
- Trained new baristas on beverage preparation techniques and customer service protocols to ensure consistent quality.
- Engaged with customers actively, building rapport and fostering a welcoming atmosphere within the store environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma - N/A
Etiwanda High School
Rancho Cucamonga, CA05.2017
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Exceptional customer service
- Adaptive and creative
- Espresso machine operation
- Safe food handling
- New hire training
- Fluent in Spanish
- Conflict mediation
- Clear communication
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Barista
Dutch Bros
06.2024 - Current
Grill Cook
Cava Grill
02.2024 - 02.2025
Teppanyaki Chef
Benihana
05.2022 - 01.2023
Server
BJ's Restaurant & Brewhouse
04.2021 - 05.2022
Barista
STARBUCKS COFFEE COMPANY
03.2019 - 03.2021
High School Diploma - N/A
Etiwanda High School