Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician Trainee
Walgreens
04.2023 - 07.2023
Processing refill prescriptions at patient request.
Letting patient know status of their prescriptions at their request.
Assisting stores by taking overflow calls when needed.
Assist patients on any questions they may have about their prescriptions or anything in general.
Senior Sales Associate
American Eagle Outtfitters
09.2022 - 04.2023
Helping customers shop based on their style and preferences.
Ringing customers out and made sure their shopping experience was good.
Mostly processed shipment and a part of the merchandising team
Keyholder
CSR/Administrative Assistant
AMHeatCool
08.2021 - 07.2022
Handled customer inquiries, answered questions, and resolved problems in a timely manner
Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Handling calls daily including signing up new customers, entering data, and scheduling services
Completing any projects or tasks that were asked in a timely manner
Retail Sales Associate
HomeGoods
12.2020 - 08.2021
Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
Maintained thorough knowledge of store merchandise and gained extensive knowledge of new and non- traditional product lines
Operated POS cash register, handling transactions daily, and counted the money in cash drawers to ensure accuracy
Picker Operator
Amazon Fulfillment Center
06.2020 - 12.2020
Picked items within 7 seconds to meet company standards picking over 800 items daily
Ensured area is kept cleaned, well-maintained and organized
Expo
Texas Roadhouse
10.2019 - 03.2020
Ensured the efficient flow of food out from the kitchen to the waiters
Inspecting goods are up to code and neat ready to go out to customers
Cashier/Restaurant Waitress
Serial Grillers
08.2017 - 12.2019
Ensured a well-maintained work setting for customers to enjoy their meal
Took customer orders to relay to kitchen and delivering food as it came prepared
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Cienega High School
Tucson, Arizona
05.2019
Associate of Science - Nursing
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ
05.2027
Skills
Team Player
Good Attention to Detail
Bilingual
Fast Learner
Great Customer Service
Personable
Reliable
Timeline
Pharmacy Technician Trainee
Walgreens
04.2023 - 07.2023
Senior Sales Associate
American Eagle Outtfitters
09.2022 - 04.2023
CSR/Administrative Assistant
AMHeatCool
08.2021 - 07.2022
Retail Sales Associate
HomeGoods
12.2020 - 08.2021
Picker Operator
Amazon Fulfillment Center
06.2020 - 12.2020
Expo
Texas Roadhouse
10.2019 - 03.2020
Cashier/Restaurant Waitress
Serial Grillers
08.2017 - 12.2019
High School Diploma -
Cienega High School
Associate of Science - Nursing
Maricopa Community Colleges - Chandler-Gilbert Community College