Marc-Allan Jackson
Magnolia,KY
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cybersecurity Intern
Compuco
Fort Mill, SC
08.2024 - Current
- Participated in incident response activities to mitigate cybersecurity risks.
- Helped maintain documentation of security protocols and procedures.
- Monitored network traffic for malicious or unauthorized activity.
- Created detailed reports on current security threats and vulnerabilities.
- Collaborated with IT teams to ensure data integrity across multiple platforms.
Line Supervisor
Amazon
Shepherdsville, KY
06.2022 - 12.2023
- Supervised daily operations of fulfillment center teams during peak hours.
- Monitored team performance and provided constructive feedback regularly.
- Assisted in resolving issues related to equipment and inventory management.
- Collaborated with management to maintain a positive team environment.
Key Holder/Retail Sales Associate
Houchens IGA
Hodgenville , KY
10.2019 - 06.2022
- Managed cash register operations during busy shifts.
- Trained new employees on store policies and procedures.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Collaborated with team members to enhance customer service experiences.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Verified accuracy of register tills at beginning and end of shift.
Education
Bachelor of Arts - Psychology
Lindsey Wilson College
Columbia, KY12-2023
High School Diploma -
LaRue County High School
Hodgenville, KY05-2018
Skills
- Customer service
- Team leadership
- Effective communication
- Problem solving
- Microsoft technologies
- Finance records
Certification
- CompTIA Security+
- CompTIA Windows+
- Microsoft 365 Fundamentals Specialist
Additional Experience
Larue County High School
- Participated in several ensembles
- Leader of Brass section
- Assistant to Band Director
Lindsey Wilson College
- Attended recruiting meetings/events
- Assisted in installation for concert events
- Marching Band/Concert Band
Technology Consultant
- Provided quick and efficient customer service and assistance
- Oversaw budgeting and financial issues
Timeline
Cybersecurity Intern
Compuco
08.2024 - Current
Line Supervisor
Amazon
06.2022 - 12.2023
Key Holder/Retail Sales Associate
Houchens IGA
10.2019 - 06.2022
Bachelor of Arts - Psychology
Lindsey Wilson College
High School Diploma -
LaRue County High School