Marc Angye
Denton,TX
Summary
Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy needs. Strong interpersonal skills with clear grasp of best practices for dealing with difficult and challenging situations. Hardworking and enthusiastic Caterer trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
2
2
years of professional experience
Work History
Caterer
Top Tier Catering
10.2021 - 12.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Delivered catered food and supplies to facility for on-time set-up.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Conducted walk-throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
Customer Associate
Walgreens
05.2021 - 07.2021
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
- Recommended items to customers based on specific needs and explained features and benefits.
- Assisted with price verifications and implemented adjustments for discounts or promotions.
- Processed purchases and handled payment transactions using POS system.
Education
Psychology
Texas Tech University
Lubbock, TX05.2025
High School Diploma -
Billy C. Ryan Highschool
Denton, TX05.2021
Skills
- Customer Relationship Management
- Active Listening
- Safe Work Practices
- Attentive Service
- Health Code Compliance
- Problem-Solving Skills
- Hospitality Management
- Critical Thinking
Timeline
Caterer
Top Tier Catering
10.2021 - 12.2022
Customer Associate
Walgreens
05.2021 - 07.2021
Psychology
Texas Tech University
High School Diploma -
Billy C. Ryan Highschool
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