Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marc Canonico

Medford

Summary

Professional with strong background in security and loss prevention. Skilled in risk assessment, surveillance, and incident response. Known for reliability, adaptability, and collaboration, ensuring effective teamwork and achieving results. Adept at conflict resolution, theft prevention, and maintaining safety protocols.

Overview

10
10
years of professional experience

Work History

Asset Protection Agent

Nordstrom
05.2024 - Current
  • Resolve theft by using good judgment, and conduct quality apprehensions in high-shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.
  • Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
  • Identify, escalate, and support internal theft investigations through various methods, including, but not limited to, exception-based reporting and surveillance systems.
  • Investigate internal theft by gathering evidence and partnering with AP leadership and investigation teams.
  • Use video systems to monitor theft activity, and support investigations.
  • Leverage RFID data to view merchandise movement at the highest level, and aid item-level investigations with merchandise inaccuracies.
  • Maintain the general safety and security of customers, employees, and the store by responding to, escalating, and reporting all store security and emergency incidents, including medical emergencies.
  • Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts, and training within the store.
  • Serve as a member of the store Emergency Response Team (ERT), and actively participate in store emergency response training, including First Aid.
  • Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents, and other illegal activities, etc.
  • Testify in court when summoned for criminal and/or civil cases.
  • Build cross-functional partnerships with store leaders, neighboring retailers, and local law enforcement.

Security Manager

Pulaski Elementary, Riverhead Middle School
10.2022 - 04.2024
  • Supervise and coordinate school guards to their correct posts, and ensure that all posts are covered throughout the school day.
  • Providing ongoing training for staff on safety procedures, crisis intervention, and emergency response.
  • Overseeing the functionality of security systems, such as surveillance cameras, access controls, and alarm systems.
  • Conducts and monitors fire drills, lockdowns, and other emergency procedure drills for the purpose of complying with established guidelines.
  • Provide door checks, and patrol district sites and adjacent areas to provide safety and protection for students, personnel, equipment, and property.
  • Assist with supervision during the breakfast and lunch periods, as well as with morning arrival and afternoon dismissal of students.
  • Intervene in situations likely to result in disruption or injury, and direct students to refrain from such conduct.
  • Remove disruptive students from classes when needed
  • Ensure a smooth traffic flow of students through the hallways, assisting students with on-time arrival to class and to assigned locations.

Security Guard

Katta Protective Services
04.2021 - 09.2022
  • Entrance Guard Gate Security.
  • Greet residents, visitors, employees, and contractors.
  • Login and logout visitors, vendors, employees, and contractors.
  • Access control for residents, visitors, employees, contractors, vehicles, and packages.
  • Monitor IP-based closed-circuit television (CCTV) cameras.
  • Report all illegal activities and hazards to management.
  • Deter and eliminate vulnerabilities and immediate danger.

Lead Surveillance Officer

Jake’s 58 Hotel Casino
09.2019 - 03.2021
  • Monitors all areas of the property, including, but not limited to, gaming and cage activity, F&B activity, and security of the facility and the entire property.
  • Observes and reports procedural violations and illegal activities.
  • Makes written reports and logs on any observed violations and illegal activities in a timely manner.
  • Ensure that all cameras and computer systems are operational at all times.
  • Ensures that all state racing and gaming regulations and policies are followed.
  • Complies with confidentiality regulations regarding all surveillance information, including camera coverage, investigations, and proprietary material.
  • Other duties as assigned.

Asset Protection Detective

Macy's
05.2017 - 01.2019
  • Recover stolen merchandise, and apprehend shoplifters, and other people who commit fraud or other criminal acts against the company.
  • Investigate criminal violations against the person or property of any customer or associate that are committed on company premises.
  • Prepare prompts and complete reports related to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Loss Prevention Manager.
  • Have knowledge of, and maintain strict compliance with, the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence.
  • Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events.
  • Conduct audits to ensure sales department compliance with merchandise exposure standards and loss prevention.
  • Works on special assignments, investigations, and surveillance, as directed by the Store Loss Prevention Manager.
  • Responds to alarm conditions after hours at the assigned store.

Security Guard / Console Operator

Doyle Security Services, Amneal Pharmaceuticals
05.2016 - 04.2017
  • Monitored and authorized entrance and departure of vehicles, and cargo trucks
  • Monitored and authorized entrance and departure of employees and visitors
  • Write reports on property damage, theft, presence of unauthorized persons and unusual occurrences
  • Monitor and authorize entrance and departure of controlled substances throughout the facility
  • Direct and ensure all guards are stationed correctly at the right post.

Target Protection Specialist

Target
05.2015 - 05.2016
  • Initiate and support store-level internal and external theft and fraud through real-time monitoring and case-building
  • Support stores, stores investigations, and special investigations by providing timely, actionable intelligence, support and responding to requests
  • Parking lot patrols, patrolling the floor, fitting room sweeps, and the protection of merchandise throughout the store with alpha security devices
  • Assisting with the apprehensions of guests attempting to steal, conceal, and push merchandise out of the store

Education

Bachelor Of Arts - Graphic Design

Briarcliffe College
Patchogue, NY

High School Diploma -

Patchogue-Medford High School
Medford, NY
01.2010

Skills

  • Windows proficiency
  • Data entry
  • Computer repair
  • Customer service
  • Surveillance and CCTV
  • Conflict resolution techniques
  • CPR BLS Certified
  • Interviews and interrogations
  • Report writing
  • Schedule management

Timeline

Asset Protection Agent

Nordstrom
05.2024 - Current

Security Manager

Pulaski Elementary, Riverhead Middle School
10.2022 - 04.2024

Security Guard

Katta Protective Services
04.2021 - 09.2022

Lead Surveillance Officer

Jake’s 58 Hotel Casino
09.2019 - 03.2021

Asset Protection Detective

Macy's
05.2017 - 01.2019

Security Guard / Console Operator

Doyle Security Services, Amneal Pharmaceuticals
05.2016 - 04.2017

Target Protection Specialist

Target
05.2015 - 05.2016

High School Diploma -

Patchogue-Medford High School

Bachelor Of Arts - Graphic Design

Briarcliffe College

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Marc Canonico