Jovon Alleyne
Rosedale,USA
Summary
Experienced with security protocols, surveillance systems, and risk management. Utilizes strategic thinking to prevent loss and ensure asset safety. Strong understanding of teamwork and adaptability to changing security needs.
Overview
9
9
years of professional experience
Work History
Asset Protection Agent
Nordstrom Rack
02.2020 - Current
- Actively engages with the store executive team regarding Asset Protection best practices, training, new hire orientations and safety shortage meetings
- Ability to develop investigations through exception reporting and trend analysis while also responsible for internal case management including the initiation, investigation and timely conclusion of internal investigations
- Identify potential dishonest associates among staff or patrons and address internal and external theft exposures
- Demonstrate a direct high impact in high shortage departments and perform Asset Protection operational audits and internal self- audits in sensitive areas
- Schedule Asset Protection team to ensure proper coverage in accordance with store security/safety needs
- Implemented targeted action plans to address high-risk areas within the store, resulting in a decrease in overall risk exposure.
- Empowered team members by providing ongoing coaching and support on best practices in asset protection techniques.
- Prevented company asset loss through surveillance, employee package checks, trash checks and enforcement of civil and criminal laws pertaining to retail security.
Assistant Store Manager
Verizon "Russell Cellular"
04.2018 - 02.2020
- Managed team of sales associates to exceed monthly sales targets and KPIs.
- Trained staff on product knowledge, sales techniques, and customer service best practices.
- Developed and implemented marketing strategies to drive foot traffic and increase sales.
- Conducted regular audits for accurate stock levels, reducing excess inventory.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Wireless Sales Associate/Consultant
AT&T
04.2016 - 03.2018
- Ranked "Top Sales Representative of the Month" for May, June and July within the Queens district in 2018
- Achieved sales benchmarks and worked with the store and district management to stand out and succeed within the community
- Worked with a team of friendly experts in a fast-paced environment
- Handled direct sales in the technology field as well as handled any customer issues and concerns
- Assisted the manager from time to time with store operations tasks
Education
High School Diploma -
John Adams High School
Rockaway Park, NY06-2013
Skills
- Punctual
- Team player
- Quick learner
- Good communication skills
- Reliable
- High level of professionalism
- Proficiency in Microsoft Office
- Loss Prevention
- External theft prevention
- CCTV monitoring
Personal Information
Authorized To Work: US
Timeline
Asset Protection Agent
Nordstrom Rack
02.2020 - Current
Assistant Store Manager
Verizon "Russell Cellular"
04.2018 - 02.2020
Wireless Sales Associate/Consultant
AT&T
04.2016 - 03.2018
High School Diploma -
John Adams High School
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