Marc Carpenter
Las Vegas,NV
Summary
Customer-oriented sales professional with over eight years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
9
9
years of professional experience
Work History
Sales Executive
Thrive Aviation
Henderson, NV
01.2024 - Current
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts with clients on behalf of the company.
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Sourced new sales opportunities through inbound lead follow-up.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
Sales Manager
Audi Las Vegas
Las Vegas, NV
06.2016 - 12.2023
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Implemented process changes designed to streamline workflow within the department.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
Sales Associate
Audi Las Vegas
Las Vegas, NV
01.2016 - 06.2016
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Education
Bachelor of Science - Recreation Management
University of Nevada - Las Vegas
Las Vegas, NV12-2010
Skills
- Motivational Skills
- Order Management
- Sales team training
- Revenue Forecasting
- Sales Tracking
- Performance Management
- Staff Management
- Client Relationship Management
- Profitability Optimization
- Account Management
Accomplishments
- Audi Magna Elite and Magna Award winner
- Audi Master Level Sales Specialist
- Class A PGA Professional
Timeline
Sales Executive
Thrive Aviation
01.2024 - Current
Sales Manager
Audi Las Vegas
06.2016 - 12.2023
Sales Associate
Audi Las Vegas
01.2016 - 06.2016
Bachelor of Science - Recreation Management
University of Nevada - Las Vegas