Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marc D'Alessandro

Broomall,PA

Summary

Dynamic leader with a proven track record in organizing and managing high school and youth ice hockey leagues, notably with Haverford Township, Skatium. Excelled in staff management, policy enforcement, and enhancing customer service. Skilled in Microsoft Office and adept at conflict resolution, demonstrating significant achievements in sports event coordination and team supervision.

Overview

6
6
years of professional experience

Work History

Independent Project

Self
05.2024 - Current
  • Created a High School summer hockey league at Ice Works.
  • Recruited the 6 individual teams to make the league.
  • Scheduled all games.
  • Organized staff that included referees and scorekeepers.
  • Enforced league policies including disciplines.

Assistant Operations Manager

Haverford Township, Skatium
01.2022 - 04.2024
  • Responsible for organizing, scheduling and managing the spring and summer ice hockey leagues. This included disciplining players and teams, enforcing league policies and constant communication with coaches and parents.
  • Supervised full time staff members as well as temporary staff members which included cashiers, maintenance and security.
  • Operated the zamboni and managed the ice quality.
  • Constant interaction with the public during games, practices and events.
  • Recorded readings for refrigeration system, HVAC systems
  • Responsible for making sure the facility is prepared for the next day of operation.

Supervisor

McKay Janitorial Services
05.2018 - 01.2022
  • Supervise and coordinate schedules and activities of 7-10 workers engaged in janitorial services at 20 locations
  • Ensure all employees quality of work is satisfactory according to state regulations
  • Ordered monthly janitorial supplies while keeping accurate inventory


Education

Bachelor of Science -

Arizona State University
Tempe, AZ

Skills

  • Employee Supervision
  • Policy Enforcement
  • Customer Service
  • Time Management Skill
  • Interpersonal Skills
  • Conflict Resolution
  • Staff Management
  • Microsoft Office: Word, Excel

Accomplishments

  • Successfully started the hockey spring and summer programs. The first year resulted in additional revenue of $75k
  • Collaborated with the Skatium Board. Worked together to improve the facility which included new locker rooms.

Timeline

Independent Project

Self
05.2024 - Current

Assistant Operations Manager

Haverford Township, Skatium
01.2022 - 04.2024

Supervisor

McKay Janitorial Services
05.2018 - 01.2022

Bachelor of Science -

Arizona State University

Similar Profiles

CREATE PROFILE
Marc D'Alessandro