Marc Davidman
Scottsdale,AZ
Overview
35
35
years of professional experience
Work History
Warehouse Parts Distributor
NAPA Auto Parts - Genuine Parts
Phoenix, AZ
11.2021 - Current
- Retrieving mechanics orders to process.
- Pulling parts as needed for mechanics from their work sheets as requested.
- Retrieving customer data accurately for orders, warranty and service requests.
- Tracking newly purchased inventory and updating records accordingly.
- Providing support and assistance to other employees.
Warehouse Manager
Gold Medal Service
East Brunswick, NJ
12.2020 - 10.2021
- Answered customer calls and handled customer inquiries while providing helpful assistance.
- Ensured timely and accurate processing of warranty claims and replacements
- Sourced and procured parts from various suppliers.
- Tracked newly purchased inventory and updated records accordingly.
Customer Service Representative/Parts Specialist
Fowler Laundry Solutions
Union, NJ
08.2002 - 03.2020
- Responsible for answering customer calls and retrieving customer data for part orders, warranty and/or service requests.
- Communicated and tracked all warranty replacement part orders with various affiliated appliance companies including LG, Maytag, and Continental Girbau.
- Kept records of in-stock inventory as well as purchased additional appliance parts for stock laundry equipment, service requests and customers.
- Trained new employees on how to keep inventory, warranty management, part orders and using the companies GreenStep Software.
- Provided technical assistance to service and parts department employees and their customers.
- Responsible for scheduling and providing route details to service technicians for all customer service requests.
Parts Room/Purchasing Manager
Southwest Laundry Equipment
Phoenix, AZ
07.1999 - 08.2002
- Responsible for answering customer calls and retrieving customer data for part orders, warranty and/or service requests.
- Communicated and tracked all warranty replacement part orders with various affiliated appliance companies including LG, Maytag, and Continental Girbau.
- Kept records of in-stock inventory as well as purchased additional appliance parts for stock laundry equipment, service requests and customers.
- Trained new employees on how to keep inventory, warranty management, parts orders, and using the companies GreenStep Software.
- Provided technical assistance to service and parts department employees and their customers.
- Responsible for scheduling and providing route details to service technicians for all customer service requests.
Parts Room Clerk
Fowler Laundry Solutions
Union, NJ
09.1997 - 07.1999
- Same as above
Purchasing Manager
Hercules Laundry
Hicksville, NY
05.1990 - 09.1996
- Same as above
Parts Room Manager
Fisher Service
Garden City, NY
05.1990 - 09.1996
- Same as above
Education
High School Diploma -
Beach Channel High School
Queens, NY06-1976
Some Courses Taken
New York City Community College
New York, NYSkills
- Shipping & Receiving
- Supervisory Skills
- Training
- Purchasing
- Customer Service
- Vendor Management
- Parts ordering
- Excel
- Windows OS
Timeline
Warehouse Parts Distributor
NAPA Auto Parts - Genuine Parts
11.2021 - Current
Warehouse Manager
Gold Medal Service
12.2020 - 10.2021
Customer Service Representative/Parts Specialist
Fowler Laundry Solutions
08.2002 - 03.2020
Parts Room/Purchasing Manager
Southwest Laundry Equipment
07.1999 - 08.2002
Parts Room Clerk
Fowler Laundry Solutions
09.1997 - 07.1999
Purchasing Manager
Hercules Laundry
05.1990 - 09.1996
Parts Room Manager
Fisher Service
05.1990 - 09.1996
High School Diploma -
Beach Channel High School
Some Courses Taken
New York City Community College