Marc Durand

• Patrolled Securitas client sites to monitor activity and detect safety risks.
• Controlled access points and verified employee and visitor credentials.
• Recorded incidents in Securitas security logs and shift reports.
• Responded to alarms and emergency situations following Securitas procedures.
• Monitored CCTV cameras and reported suspicious activity to supervisors.
• Monitored surveillance cameras and responded to suspicious activity.
• Checked for safety hazards and took corrective action when necessary.
• Monitored premises and recorded activity in daily officer reports.

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• Presented product features and benefits using company-approved sales scripts.
• Built rapport with customers through friendly, professional communication.
• Coached ISSA students through certification study plans and exam preparation.
• Delivered training sessions on ISSA course material and coaching standards.
• Reviewed learner progress and adjusted coaching plans for individual needs.
• Answered student questions about ISSA programs, policies, and learning resources.

• Coached ISSA students through certification study plans and exam preparation.
• Planned safe routes using maps and dispatch instructions
• Maintained clean vehicle interiors and exteriors
• Operated vehicles for passenger and freight transportation
• Inspected vehicles before and after daily routes

• Picked up DoorDash, Instacart, and FedEx deliveries from assigned locations.
• Navigated delivery routes using mobile apps and GPS guidance.
• Verified package and order details before loading vehicle.
• Delivered groceries, meals, and parcels to customer addresses.
• Communicated with customers about drop-off instructions and delivery status.

• Guided youth through academic, social, and personal development discussions.
• Built trusting relationships with youth in mentor advisor programs.
• Supported behavior planning using youth advisor guidance and care goals.

Helping the youth with day to day struggles in life focusing on growth in the city of tragic outcomes all in all making the community better

• Delivered friendly customer service in Wendy's fast food restaurant.
• Prepared burgers, fries, and menu items following Wendy's food safety standards.
• Processed drive-thru and front counter orders with accurate payment handling.

• Prepared fresh pretzels and pretzel bites following Auntie Anne's product standards.
• Mixed dough and shaped pretzels with consistent size and presentation.
• Served guests with friendly counter service and quick order handling.

• Prepared fresh pretzels and pretzel bites following Auntie Anne's product standards.
• Mixed dough and shaped pretzels with consistent size and presentation.
• Served guests with friendly counter service and quick order handling.