Marc Dusek
Fargo,ND
Summary
Forward-thinking Senior Applications Analyst equipped with advanced operational and technical knowledge of Epic Systems. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Systems Analysis Senior Specialist
NTT Data
06.2021 - Current
- Modeled effective and constructive communication behaviors between department heads, low-level staff and senior leaders to improve cross-functional collaboration.
- Train incoming associates business procedures and functions as well as creating publishing knowledge base articles to assist with troubleshooting of common issues
- Creation and testing of new Epic documentation tools in accordance to defined customer demand as well as related Epic quarterly upgrades
- Played a key role in shaping company culture by promoting core values such as integrity, accountability, and teamwork among employees.
- Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
- Interpreted clients' needs and introduced services to fit specific requirements.
Associate Programmer Analyst
North Dakota University Systems
10.2020 - 06.2021
- Assist with solving problems of existing programs for the ERP systems and subsystems
- Perform support, maintenance and testing functions.
- Improved software efficiency by creating automated scripts and tools.
- Enhanced software performance by identifying and resolving programming bugs.
Business Systems Analyst – Project Coordinator
Lee Health
07.2018 - 07.2020
- Prepared and executed functional, system and program specifications using structured methodology
- Independently lead and coordinated small to medium process improvement projects
- Responsible for managing and meeting project timeline, budget and quality parameters
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Business Analyst
Sanford Health
05.2017 - 07.2018
- Collaborated with stakeholders to identify business needs and data sources.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Applications Analyst
Sanford Health
04.2013 - 05.2017
- Supported organizational growth by assisting in the evaluation, selection, and integration of new software systems into existing infrastructure.
- Cultivated strong relationships with key stakeholders, fostering open communication channels that facilitated efficient problemsolving.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Enhanced user experience by designing and implementing intuitive user interfaces for Epic application.
- Resolved problems, improved operations and provided exceptional service.
Education
Computer Science -
Rasmussen College
Fargo, ND01.2017
Exercise Science -
North Dakota State University
Fargo, ND01.2011
Skills
- Quality Assurance
- Customer Relations
- Expert in Epic
- Analytical Thinking
- Attention to Detail
- Problem-Solving
- Adaptability and Flexibility
- Self Motivation
- Decision-Making
Certification
- Epic Inpatient Clinical Documentation Certification
- Epic Long Term Care Certification
Timeline
Business Systems Analysis Senior Specialist
NTT Data
06.2021 - Current
Associate Programmer Analyst
North Dakota University Systems
10.2020 - 06.2021
Business Systems Analyst – Project Coordinator
Lee Health
07.2018 - 07.2020
Business Analyst
Sanford Health
05.2017 - 07.2018
Applications Analyst
Sanford Health
04.2013 - 05.2017
Computer Science -
Rasmussen College
Exercise Science -
North Dakota State University
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