Accomplished government Program Coordinator well-versed in running complex HR and community health and assistance programs in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or program results.
Work History
Human Resources Manager
Children’s Services
09.2021 - 08.2022
Created a newly funded Recruiting Department that resulted in over 1100 new applications
Sourcing, attracting, and hiring candidates for open positions statewide
Utilized HRIS program, (Edison/PeopleSoft) to communicate and process clients to address hiring needs and organizational goals
Researched competitors and marketplace trends to define job descriptions and document specifications
Identified prospective candidates using a variety of channels including social media, job sites, virtual career fairs, referrals, college job fairs, and other sources
Created a candidate summary for each open position and conducted confidential interviews
Presented shortlisted candidates and created a detailed candidate database for hiring managers with relevant candidate profile summaries
Re-searched and developed recruiting leads with Indeed, Linkedin, iHire, Zip Recruiter, Facebook, Twitter, Handshake, and our internal job site
Developed a sustainable candidate lead strategy including pipeline candidates
Coordinated and conducted in-person hiring events in various regions throughout the state which resulted in a more streamlined hiring process and resulted in multiple hires
Performed supervisory duties including performance reports, training, time sheets, scheduling, payroll, disciplinary actions, terminations, and other duties as needed.
Human Resources Analyst II
Metro Nashville Government
12.2019 - 08.2020
Processing job applications for open positions in various departments for Davidson County
These included IT, Healthcare, police, corrections, administrative, executive leadership, librarians, attorneys, hospitality staff, to name a few
Conducted background checks and interpreted results
Interpreted and explained Civil Service rules, policies, and procedures conferred with departmental staff
Performed professional human resources work for multiple functionalities within the Human Resources Department
Posting and processing of new job requisitions through HRIS program, (NEOGOV), coordinating and facilitating applicant interviews and maintained communication with hiring managers
Quality control of various personnel actions in Edison HR Work Center, such separations/Retirements, HCM Queries, submitting EPAFs, created job descriptions, posted job requisitions, etc
Additional duties included: Onboarding, New Employee Orientations, Benefits Counseling, Wellness Program Administration, Purchase Order Processing, Service Awards Management, Survivor Benefits Processing, and other duties as assigned.
AIDS Drug Assistance Program Coordinator
Ryan White Program, State Of TN
11.2018 - 12.2019
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
·Coordinated the entire spectrum of HIV/AIDS healthcare and witnessed success in working directly with clients.
Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
Provided technical support to staff with necessary resources to carry out duties successfully.
Collaborated with various sub recipients to uncover issues, identify applicable solutions, and offer guidance.
·Coordinated closely with Prevention, Surveillance, Epidemiology and Quality Management teams to ensure that our individual efforts and goals were working in tandem with the departmental objectives.
Ryan White Client Database management, conducting Case Manager Training, approving pharmaceutical invoices, monitored and approved requests for payment of health insurance premiums, co-pays and deductibles, and other business administration responsibilities.
Human Resources Analyst I
TN Department of Military
11.2016 - 04.2017
Utilized HRIS program (Edison, People Soft) to provide health and life insurance information to employees and retirees, processed benefits enrollments, changes, and termination of employee coverage in plans
I verified employee eligibility for benefits, reconciled employee information against the employee benefit program
I administered COBRA, FMLA, IOD, STD compliance processes and planned campaigns for open enrollment for the employee benefit program
I monitored and coordinated the processing of basic life, accidental death, and dependent life claims participates in the health program review process assists with the development of Benefit Board agendas and reports
I Interpreted and explained HR policies and procedures and conferred with departmental staff on HR practices and policies
I created reports on EEO, Title VII, sexual harassment, employee grievances, or other employee complaints
I ensured compliance with employee performance management and disciplinary action processes.
President, Chief Operating Officer
Delicious Day Catering
06.2002 - 05.2017
Owned and operated all aspects of managing a multi-platform hospitality company including Pranzo Jersey Italian, Pranzo Café, Delicious Day Luncheonette, Vanishing Gourmet Catering, and UPMH Management (a corporate cafeteria that serviced 400 employees daily)
Catering clients included Metro Nashville School system for over 5 years and TEDx Nashville
Marketing and Promotion including social media and other forms of media to obtain new business
Customer Service and client interaction to assist in coordinating and planning events
Problem Solving when unexpected issues occur
Human Resources Management including internal HRIS program maintenance, job classification, job posting, marketing and ad placement, selection of candidates, job interviews, on-boarding, benefits counseling, maintaining employee files, performance evaluations, ensuring EOE compliance, terminations, etc.
Disabled Veterans Outreach Specialist
Labor
05.2016 - 11.2016
Utilized TN Dept of Labor HRIS program to develop job and training opportunities for eligible disabled Veterans through case management
Actively interacted with employers and recruiters regarding employment needs and opportunities for veterans
Coordinated with Veterans' organizations, the Department of Veterans Affairs, Department of Defense, and community-based organizations to link Veterans with appropriate employment options
Planned and participated in job fairs to promote employment opportunities to veterans
Provided and facilitated a full range of employment, training, and placement services to meet the needs of veterans
Conducted job search assistance workshops for those transitioning out of military service as well as workshops for those that were distanced from their time of service
Provide vocational and educational guidance through work skills assessment in VOS (Virtual One Stop) personnel system.
Director of Programming
Gaylord Entertainment
05.1994 - 02.2001
Conceptualize, create/produce and schedule programming for Z Music Television and CMT International, (24-hour cable TV Channels)
Supervised and coordinated with a large team of both permanent and contracted employees including writers, producers, audio engineers, editors, talent, production assistants and others to continually create new content for the network
Skills used: Critical Thinking, Active listening, Technical Competency, Speech Clarity, Time Management, Written Expression, Setting Priorities, Continual Interpersonal Interaction, Patience, and compassion under pressure
Responsible for planning and managing the budget for each production while also working within the constraints of an annual budget of over 10 million dollars.
HR Personnel Specialist/Recruiter
United States Air Force
01.1983 - 03.1993
Utilized CBPS (Consolidate Base Personnel System), military version of HRIS, to manage Human Resources activities including onboarding, benefits counseling, career advisement, records management, leave, separations and retirement, cross-training, employee relations, and base transfers
Actively recruited potential candidates for enlistment in NJ Air National Guard and responded to inquiries from potential applicants, distributed informational brochures and applications
Worked closely with squadron and base commanders and provided quality applicants to them based on job description, skills assessment, and education/training.
Education
Military - Human Resources Technology
Community College of The Air Force
Montgomery
11.1993
Student - Nursing
Galen College of Nursing
Nashville, TN
No Degree - Liberal Arts And General Studies
Rowan University
Wrightstown
1988
Skills
Administration and processing of funded agency contracts and budgets
Ryan White Part B program coordination
Review recipient and subrecipient contracts and budgets
Human Resources Operations
Community Health Program Coordination
Participate in Annual HIV Statewide meetings, and provide program updates and training as needed