Summary

Overview

Work History

Education

Skills

Timeline

Marc Harris

East Greenwich

Summary

Dynamic Sales and Account Manager with a track record of boosting sales and crafting strategic marketing plans across healthcare, automotive, and media sectors. Expertise in client relationship management and project leadership, consistently achieving outstanding results.

Overview

years of professional experience

Work History

Owner / Marketing Consultant

MEH Enterprises

East Greenwich

09.2023 - Current

Launched and managed a startup magazine, enhancing community collaboration within the nanomicro sector.
Transitioned the business to provide comprehensive branding and marketing services, including product design and digital content creation.
Developed customized marketing strategies for diverse industries, fostering local business growth and advertising opportunities.
Initiated this venture to leverage creative and entrepreneurial skills in an independent setting.
Hybrid

Medicare Sales Agent

Humana

06.2024 - 10.2024

Licensed Agent representing Medicare, Dental, and Vision products.
Delivered exceptional customer experiences by understanding client needs and providing tailored Medicare, dental, and vision solutions.
Spearheaded the development of ICHRA-based solutions to address rising costs in employer groups.
Established streamlined processes for brokers, employers, and employees to facilitate seamless enrollment in accordance with ICHRA guidelines.
Organized and conducted presentations, as well as in-person enrollment sessions, in collaboration with brokers and business leaders to ensure comprehensive understanding and participation.
Remote
5 mos

Inside Individual Sales

Blue Cross Blue Shield of RI

Providence

09.2011 - 08.2023

Sales Results Highlights:
2016 Sole Prop Campaign: Facilitated the transition of sole proprietors from group to individual health plans by leveraging B2B networking skills.
Collaborated with small group account representatives and brokers to identify leads, culminating in successful enrollments.
Employed needs-based analysis to match decision-makers with individual health plans that aligned with their previous group coverage.
Beginning 2020, spearheaded the development of ICHRA-based solutions to address rising costs in employer groups.
Established streamlined processes for brokers, employers, and employees to facilitate seamless enrollment in accordance with ICHRA guidelines.
Organized and conducted presentations, as well as in-person enrollment sessions, in collaboration with brokers and business leaders to ensure comprehensive understanding and participation.
Project Leadership and Innovation:
Fronted the Individual Market lead discovery initiative by identifying and incorporating crucial lead sources like ageouts and group terms.
Facilitated inter-departmental collaboration to oversee lead distribution and formulated strategic workflows to enhance sales outreach effectiveness.
Participated in the design of an online application and quoting system featuring a needs-based analysis tool, currently operational to simplify plan selection for clients.
Launched web-to-lead generation to enhance customer engagement through automated alerts and online appointment scheduling.
Process Optimization:
Oversaw the SEP documentation project, streamlining eligibility verification and application procedures, resulting in reduced processing times and enhanced client satisfaction.
Developed a comprehensive onboarding and training regimen for sales representatives to support successful individual product sales.
Presented to fellow retail associates to assist with their knowledge of individual health plans and eligibility scenarios.
12 yrs

Area Sales Manager

Safelite Autoglass

03.2006 - 10.2010

Commercial Segment Growth and Client Relations:
Spearheaded the expansion of the commercial segment, achieving a 300% growth by securing a major account with Enterprise Rent-a-Car in the Metro DC area.
Developed a tailored service policy in collaboration with technical managers, aligning with Enterprise's vendor requirements, which led to a successful partnership.
Maintained and strengthened the insurance agency segment through strategic networking and presenting continuing education courses on auto glass claims and safety, enhancing business acquisition.
Addressed and resolved auto glass claim issues for Safelite clients of key insurance agencies, ensuring sustained customer satisfaction through effective coordination with technicians, management, and customer service teams.
4 yrs 8 mos

Photojournalist

WSLS 10

Roanoke

01.2001 - 01.2004

Service Work, Creative Problem Solving and +11 skills
Full-time
3 yrs
On-site