MARC HENRY JEANNOT
Tamarac
Summary
Results-driven customer success professional with over five years of leadership and management experience in fast-paced environments. Proven ability to lead teams, enhance customer satisfaction, and drive operational success both remotely and on-site.
Overview
7
7
years of professional experience
Work History
Manager
Domino's Pizza
05.2019 - Current
- Lead a team of 8–15 employees, ensuring top-tier customer service and operational efficiency.
- Oversee daily operations, from staffing to inventory management, ensuring smooth workflows.
- Implemented processes that increased customer satisfaction by 15% and improved team efficiency.
- Train and develop team members, promoting a positive work environment and achieving low turnover.
- Manage inventory, reduce waste, and control costs to drive profitability.
- Ensure compliance with company standards, food safety regulations, and cleanliness guidelines.
Education
High School Diploma - undefined
Holloway Hills High School
01.2020
Skills
- Customer Success Management
- Team Leadership & Development
- CRM Tools (eg, Salesforce, HubSpot)
- Remote Team Management
- Operations & Strategy
Timeline
Manager
Domino's Pizza
05.2019 - Current
High School Diploma - undefined
Holloway Hills High School