Marc Howard
Summary
Dedicated Dog Trainer committed to helping pet owners safely and humanely control pet behavior. Driven to improve owner and pet relationships by teaching new methods for interacting. Expertly uses positive reinforcement, including clicker-training technique.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Professional Dog Trainer
Make Your Dog Epic
04.2023 - Current
- Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
- Imparted valuable knowledge on nutrition and exercise routines to clients, contributing to overall canine health improvement.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
- Organized public demonstrations showcasing trained canines'' capabilities in obedience trials and agility competitions, raising awareness about the benefits of professional dog training services.
Sales Representative
Rise Energy
06.2022 - 04.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Representative
Focus Services Inc.
11.2021 - 06.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
Assistant General Manager
Beans And Brews
11.2020 - 11.2021
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Sales Coach
Focus Services Inc.
02.2019 - 06.2020
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Encouraged the adoption of new sales techniques and technologies to help team members stay ahead in a competitive market.
- Implemented effective goal-setting processes for individuals and teams, driving accountability and commitment towards meeting targets.
- Organized engaging workshops to foster a collaborative learning environment and sharing of best practices among peers.
Steel Worker
Lifetime Products
05.2018 - 02.2019
- Maintained clean and organized workspaces, contributing to overall productivity and a safe working environment.
- Followed safety guidelines to fasten structural steel members and hoisted cables, chains and rope.
- Reduced workplace accidents through strict adherence to safety protocols and conducting regular safety training sessions.
- Provided guidance to junior team members, fostering an atmosphere of teamwork and professional growth within the steelworking department.
Production Line Leader
Lifetime Products
07.2017 - 05.2018
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Prioritized employee safety to reduce incidents.
- Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
- Conducted regular inventory audits to maintain optimal stock levels necessary for uninterrupted production schedules.
Concrete Laborer
Bartile Roofing Tile
01.2016 - 07.2017
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
Crew Trainer
McDonald's
07.2015 - 01.2016
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Education
High school diploma -
Excel High School
Minnetonka, MN06.2021
Skills
- Inside Sales
- Fabrication
- Roofing
- Sales
- Construction
- Mechanic Experience
- Delivery Driver Experience
- Blueprint Reading
- Negotiation
- Manufacturing
- Mechanical Knowledge
- CRM Software
Behavior Modification
Creative Problem-Solving
Obedience training
Positive Reinforcement Training
- Telemarketing
- Merchandising
- Upselling
- Outside Sales
- Assembly
- Quality Assurance
- Technology sales
- B2B sales
- Door-to-Door Experience
- Account Management
- Salesforce
- Microsoft Powerpoint
- Barista experience
- Management
- Barbering
Accomplishments
Apprentice Barber, nearing completion of my required hours.
Certification
- Driver's License
- Food Handler Certification
- Barber Apprentice License, 07/01/23, 09/01/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Professional Dog Trainer
Make Your Dog Epic
04.2023 - Current
Sales Representative
Rise Energy
06.2022 - 04.2023
Sales Representative
Focus Services Inc.
11.2021 - 06.2022
Assistant General Manager
Beans And Brews
11.2020 - 11.2021
Sales Coach
Focus Services Inc.
02.2019 - 06.2020
Steel Worker
Lifetime Products
05.2018 - 02.2019
Production Line Leader
Lifetime Products
07.2017 - 05.2018
Concrete Laborer
Bartile Roofing Tile
01.2016 - 07.2017
Crew Trainer
McDonald's
07.2015 - 01.2016
High school diploma -
Excel High School
- Driver's License
- Food Handler Certification
- Barber Apprentice License, 07/01/23, 09/01/25
Similar Profiles
CHRISTIANA MICKELSONCHRISTIANA MICKELSON
Dog Caretaker at Good Dog/Lazy Dog Crazy DogDog Caretaker at Good Dog/Lazy Dog Crazy Dog
Tonya MitchellTonya Mitchell
Help Desk at Epic, EPIC, Havre de GraceHelp Desk at Epic, EPIC, Havre de Grace
Fernando OlivaresFernando Olivares
Dog Pet Sitter at My Dog, Cousins Dog, Aunt's DogDog Pet Sitter at My Dog, Cousins Dog, Aunt's Dog