MARC MAZUR
Dallas,TX
Summary
Results-driven University of Arkansas student with leadership experience in operations management for a high-volume restaurant franchise. Strong skills in customer service, team leadership, sales, and financial accountability. Recognized for effective communication and analytical thinking in fast-paced environments. Seeking an opportunity to advance a career in insurance or financial services.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Service Leader / Manager
CHIPOTLE MEXICAN GRILL
01.2023 - 02.2026
- Lead daily operations for a high-volume restaurant while balancing full-time university coursework.
- Supervise, coach, and develop team members to achieve operational and customer service goals.
- Manage cash handling, audits, deposits, inventory controls, and financial accountability.
- Assist with employee scheduling, onboarding, training, and performance development.
- Resolve customer concerns and maintain service excellence standards.
Sales Associate / Appointment Setter
NATURAL ENERGY SOLAR
01.2022 - 01.2023
- Generated qualified leads through direct outreach and door-to-door prospecting.
- Educated homeowners on renewable energy solutions and benefits.
- Developed consultative selling, objection handling, and relationship-building skills.
Retail Sales Associate
CAVENDER'S
01.2020 - 01.2021
- Guided customers in product selection and purchasing decisions to enhance their shopping experience.
- Delivered exceptional customer service in a high-volume retail environment.
- Managed merchandising, inventory, and store presentation to maintain a visually appealing and organized shopping environment.
Education
Bachelor of Arts - English (Topics & Rhetoric)
University of Arkansas
Fayetteville, AR 08.2021 - 07.2026
Skills
- Sales & Lead Generation
- Business Operations
- Inventory Management
- Financial Accountability
- Leadership
- Team Development
- Problem Solving
- Communication
- Relationship Building
- Time Management
- Outlook
- Google Workspace
- Inventory Management Systems
- POS Systems
- Scheduling Software
- Teams
Additional Qualifications
- Fluent in English
- Conversational Spanish
- Strong analytical and critical-thinking skills
- Adaptable, coachable, and results-oriented
- Proven work ethic and commitment to professional growth
Leadership Experience
- Trained and mentored new employees.
- Coordinated staffing, scheduling, and shift operations.
- Maintained accountability for financial controls, inventory management, and customer satisfaction metrics.
- Demonstrated leadership while balancing work and academic responsibilities.
Timeline
Service Leader / Manager
CHIPOTLE MEXICAN GRILL
01.2023 - 02.2026
Sales Associate / Appointment Setter
NATURAL ENERGY SOLAR
01.2022 - 01.2023
Bachelor of Arts - English (Topics & Rhetoric)
University of Arkansas
08.2021 - 07.2026
Retail Sales Associate
CAVENDER'S
01.2020 - 01.2021