Marc Rudolph
Montgomery
Summary
Dynamic Forklift Operator with proven expertise at Big Lots Distribution Center in inventory management and safety compliance. Demonstrated ability to enhance operational efficiency through meticulous equipment inspection and teamwork. Recognized for ensuring accurate shipping documentation and securing loads to minimize damage, fostering a safe and productive work environment.
Overview
5
5
years of professional experience
Work History
Forklift Operator
Big Lots Distribution Center
Montgomery
09.2024 - 02.2025
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Ensured safety procedures were followed when operating forklifts.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Packaged, labeled and tagged goods before transfer.
- Ensured efficient handling of merchandise and products to maintain inventory accuracy.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Reported safety and quality issues to management.
- Inspected product load for accuracy to foster timely and complete delivery.
- Transported material to correct locations and documented inventory changes.
- Secured loads on pallets to minimize damage and worker injuries.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
Cook
Sonic
Montgomery
06.2020 - 10.2024
- Executed proper techniques when preparing menu item ingredients.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Adhered to food safety standards when storing and preparing foods.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Set up work stations prior to opening to minimize prep time.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Received and stored food and supplies.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked completed orders for correct quantity and quality.
- Distributed food to service staff for prompt delivery to customers.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Fork Lift Operator
Dollar General Distribution Center
Montgomery
12.2023 - 08.2024
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Estimated weights, heights, and centers of balance to make precise placements.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Transported material to correct locations and documented inventory changes.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Used handheld scanners for warehouse management system compliance.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Sales Specialist
Lowe's
Montgomery
06.2023 - 12.2023
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Replenished and arranged items to maintain appearance.
- Participated in team meetings to review progress against objectives set by management.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Identified customer needs by asking questions and advising on best solutions.
- Calculated production, delivery, and installation costs to provide customers with accurate quotes.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
- Developed key customer relationships to increase sales.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Greeted and assisted customers to foster positive experiences.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reset store displays for special events and seasonal merchandise changes.
- Listened to customer needs to identify and recommend best products and services.
- Resolved customer complaints in a timely manner.
Team Leader
Wal-Mart Supercenter
Montgomery
06.2021 - 06.2022
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Identified needs of customers promptly and efficiently.
- Conducted regular performance reviews to assess individual team member progress.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Managed conflict resolution within the team to maintain a positive work environment.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
High School Diploma -
Prattville High School
Prattville, AL06-2021
Skills
- Forklift operation
- Equipment inspection
- Inventory management
- Load securing
- Safety compliance
- Shipping documentation
- Teamwork and collaboration
- General laborer
- Barcode scanning
References
References available upon request.
Timeline
Forklift Operator
Big Lots Distribution Center
09.2024 - 02.2025
Fork Lift Operator
Dollar General Distribution Center
12.2023 - 08.2024
Sales Specialist
Lowe's
06.2023 - 12.2023
Team Leader
Wal-Mart Supercenter
06.2021 - 06.2022
Cook
Sonic
06.2020 - 10.2024
High School Diploma -
Prattville High School
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