Marc Shaw
Reynoldsburg,OH
Summary
Detail-oriented customer service professional with five years of experience. Excelling in customer relations, dedicated to delivering high quality service geared at treating every customer with respect. Recognized for dependability and teamwork, consistently achieving sales targets and maintaining a 95% customer satisfaction rate. Experience with conflict resolution, strong communication skills, and the ability to maintain a positive attitude in a fast pace environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Floor & Decor
Columbus, OH
10.2024 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory organization and display setup to optimize product visibility.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain a clean and organized store environment.
Associate
Lowe's
Columbus, OH
06.2022 - 10.2023
- Operated point-of-sale systems for efficient transaction processing and customer service.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Communicated effectively with customers to meet needs and resolve concerns
Wearhouse Associate
FedEx:Ground
Columbus, OH
03.2021 - 09.2021
- Handled and organized shipments efficiently in a fast-paced environment
- Followed safety procedures and maintained attention to detail in all tasks
- Demonstrated dependability and punctuality during early and late shifts
Education
No Degree - Liberal Arts
Ohio State Newark Campus
Newark, OHHigh School Diploma -
Reynoldsburg High School Summit Campus
Reynoldsburg, OH05-2021
Skills
- Computer skills - Excel, MS Word, Outlook
- Participation in quality improvement initiatives
- Conflict resolution - solving costumer concerns with professionalism
- Provided detailed product education to costumers
- Strong teamwork and collaboration
- Attention to detail
Timeline
Sales Associate
Floor & Decor
10.2024 - Current
Associate
Lowe's
06.2022 - 10.2023
Wearhouse Associate
FedEx:Ground
03.2021 - 09.2021
No Degree - Liberal Arts
Ohio State Newark Campus
High School Diploma -
Reynoldsburg High School Summit Campus