Summary
Overview
Work History
Education
Skills
Timeline
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Marc Anthony Harris

Phoenix,AZ

Summary

Dynamic professional with proven leadership qualities and a strong background in customer engagement at Mia’s Flower Shop. Recognized for enhancing sales through exceptional service and product knowledge. Skilled in clear communication and adept at managing customer inquiries, ensuring satisfaction and fostering repeat business. Committed to achieving goals in fast-paced environments.

Overview

5
5
years of professional experience

Work History

General Employee

Mia’s Flower Shop
11.2019 - Current
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment.
  • Collaborated with team members on projects, leading to successful completion within deadlines.
  • Contributed to increased sales by offering top-notch service and product knowledge to customers.
  • Promoted a positive company image by consistently delivering excellent customer experiences that led to repeat business.
  • Assisted in inventory management, accurately tracking stock levels and restocking products as needed.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Delivery Driver

LMNX Express
12.2022 - 04.2025
  • Executed delivery of parcels to residential and professional premises.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Education

High School Diploma -

Central High School
Phoenix, AZ
05.2019

Skills

  • Leadership qualities
  • Goal setting and achievement
  • Creativity and innovation
  • Sales and marketing
  • Clear communication
  • Customer engagement

Timeline

Delivery Driver

LMNX Express
12.2022 - 04.2025

General Employee

Mia’s Flower Shop
11.2019 - Current

High School Diploma -

Central High School

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