Marc E Jean Baptiste
Indianapolis,IN
Summary
Driven professional with a proven track record at Amazon, enhancing operational efficiency and maintaining high safety standards. Expert in warehouse safety and adept at fostering teamwork, I streamlined receiving processes and significantly reduced backlogs. Skilled in both hard (Pallet Jack Operation) and soft (Teamwork and Cooperation) skills, I consistently prioritize urgent deliveries and uphold inventory accuracy. Enthusiastic inboundant willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Inbound Receiving Clerk
Amazon
07.2024 - Current
- Achieved operational efficiency by streamlining workflow processes within the receiving department, reducing backlogs during peak periods.
- Expedited urgent deliveries by prioritizing inbound shipments accordingly upon arrival at the dock area, ensuring timely processing of high-priority goods.
- Conducted regular cycle counts to maintain accurate inventory records, identifying discrepancies early for swift resolution.
- Ensured proper handling of fragile or hazardous materials, minimizing product damage and maintaining employee safety standards.
- Maintained a clean and safe work environment by adhering to safety guidelines and promptly addressing potential hazards.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Guide
Paradox Call Center
10.2022 - 03.2023
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Built strong relationships with local vendors, securing exclusive access to attractions for tour participants.
- Established positive relationships with tour members through fun and engaging conversation.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Education
High School Diploma -
College Mixte Sofycort
Haiti08.2017
Skills
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Shipping and receiving
- Pallet Jack Operation
- Lifting Techniques
- Adaptable to change
- Teamwork and Cooperation
Certification
- Amazon -Warehouse Worker
- Call Center Masterclass
- Project Management
- Graphic Design
Read,Graphic Design
Im am a Graphic Designer
I used to make logo,poster,flyer in my free time just to keep a good level in graphic design
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Timeline
Inbound Receiving Clerk
Amazon
07.2024 - Current
Guide
Paradox Call Center
10.2022 - 03.2023
High School Diploma -
College Mixte Sofycort